ArticleBehavioural and cognitive psychotherapy2021
The barriers, benefits and training needs of clinicians delivering psychological therapy via video.
Article in Behavioural and cognitive psychotherapy, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
21 citing papers in PubMed, 2 syntheses or guidelines pooled it, 43 citations in OpenAlex.
- Opportunities and challenges in leveraging digital technology for mental health system strengthening: a systematic review to inform interventions in the United Arab Emirates.BMC public health · 2024Pooled it
- Patient and provider perspectives of the implementation of remote consultations for community-dwelling people with mental health conditions: A systematic mixed studies review.Journal of psychiatric research · 2022Pooled it
- Enhancing the quality of psychological interventions delivered by telephone in mental health services: increasing the likelihood of successful implementation using a theory of change.BMC psychiatry · 2023Trial
- The (dis-)advantages of telehealth consultation for allied health services: a scoping review.BMC health services research · 2026Article
- Exploring Video Consultations Across the Public and Private Sectors in Norway: Semistructured Interview Study.JMIR human factors · 2026Article
- Article
- Insights from fifteen years of real-world development, testing and implementation of youth digital mental health interventions.Internet interventions · 2025Review
- Exploring perspectives on how to improve psychological treatment for women from minoritised ethnic communities: qualitative study with psychological therapists.BJPsych open · 2025Article
- Co-designing a peer support programme for carers of people treated under the Mental Health Act: views from stakeholders.BMC psychiatry · 2025Article
- Telemedicine as an Approach to the Mental Health of Healthcare Workers in Angola.International journal of environmental research and public health · 2025Article
- A pilot randomized controlled trial of the ABCs of SLEEPING mHealth intervention for parents of school-aged children with insomnia symptoms.Frontiers in sleep · 2025Article
- The Effects of Switching to Video Therapy on In-Session Processes in Psychotherapy During the COVID-19 Pandemic.Administration and policy in mental health · 2024Article
- A service evaluation of phased- and stepped-care psychological support for health and social care workers during the COVID-19 pandemic.BJPsych open · 2023Article
- Understanding the psychological therapy treatment outcomes for young adults who are not in education, employment, or training (NEET), moderators of outcomes, and what might be done to improve them.Psychological medicine · 2023Article
- Telephone treatments in Improving Access to Psychological Therapies services: an analysis of use and impact on treatment uptake.BMC psychiatry · 2023Article
- Understanding psychology students' perspective on video psychotherapy and their intention to offer it after graduation: a mixed-methods study.Frontiers in psychology · 2023Article
- Are students less likely to respond to routinely delivered psychological treatment? A retrospective cohort analysis.Comprehensive psychiatry · 2022Article
- Synthesis of the Evidence on What Works for Whom in Telemental Health: Rapid Realist Review.Interactive journal of medical research · 2022Review
- Mental health provider perspectives of the COVID-19 pandemic impact on service delivery: a focus on challenges in remote engagement, suicide risk assessment, and treatment of psychosis.BMC health services research · 2022Article
- Recommendations for building telemental health relationships with youth: A systematic review and resource for clinicians.Evidence-based practice in child and adolescent mental health · 2022Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 2 institutions in 1 country.
Funding
Abstract
backgroundDue to the COVID-19 pandemic, mental health services have had to offer psychological therapy via video with little time to prepare or mitigate potential problems. Identifying the barriers, benefits and training needs highlighted by clinicians may support the effective delivery of care.
methodChanges in the mode therapy sessions were delivered in during 2020 were assessed in two high-volume psychological therapies services. Sixty-six therapists completed a survey about their experiences of delivering therapy via video.
resultsThe lockdown in March 2020 precipitated a dramatic shift from face-to-face to telephone and video-delivered sessions. Most clinicians (89%) found video-based sessions acceptable. Barriers to effective delivery included technological issues, problems with online platforms, and feeling more tired after sessions. Benefits included generalised learning from behavioural work, improvements in efficiency and in the therapeutic relationship, particularly in comparison with telephone-based sessions. Tutorials and support guides were recommended to maximise use of sessions via video.
conclusionsVideo-delivered therapy was liked by clinicians and preferred to telephone-based sessions. Issues with platforms, internet connections and access for patients need addressing, local troubleshooting guides, video-based tutorials and greater support for low-intensity therapists to maximise uptake of video sessions where appropriate, may be beneficial.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.