Evidence map›Paper›PMID 33964917›Full record

Observational studyBMC health services research2021

Relationship between satisfaction with mental health services, personal recovery and quality of life among service users with psychosis: a cross-sectional study.

Regina Skar-Fröding, Hanne Kristin Clausen, Jūratė Šaltytė Benth, Torleif Ruud, Mike Slade, Kristin Sverdvik Heiervang

Registry-linked trialAbstract readObservational Study
In one paragraph

Observational study in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT03271242 (A Pairwise Randomized Study on Implementation of Guidelines and Evidence Based Treatments of Psychoses), which is not on this map. Cited by 22 papers.

0numbers the graph read from it
0cells of the map it votes in
22citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT03271242 completednot on this map

A Pairwise Randomized Study on Implementation of Guidelines and Evidence Based Treatments of Psychoses

TypeobservationalSponsorUniversity Hospital, AkershusRan2016 to 2018Enrolled325ConditionsPsychotic DisordersArmsSystematic implementation support, No implementation support
3 · Its place in the literature

Who cites it

22 citing papers in PubMed.

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  10. Ensuring compulsory treatment is used as a last resort: a narrative review of the knowledge about Community Treatment Orders.Psychiatry, psychology, and law : an interdisciplinary journal of the Australian and New Zealand Association of Psychiatry, Psychology and Law · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Regina Skar-FrödingR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway. Regina.froeding@ahus.no.
Hanne Kristin ClausenR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway.
Jūratė Šaltytė BenthInstitute of Clinical Medicine, Campus Ahus, University of Oslo, Oslo, Norway.
Torleif RuudR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway.
Mike SladeSchool of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, UK.
Kristin Sverdvik HeiervangR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. box 1000, 1478, Lørenskog, Norway.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundMental health policy internationally emphasizes patient centredness and personal recovery. This study investigated the relationship between satisfaction with mental health services among service users with psychosis in Norway, and personal recovery, perceived support for personal recovery, and quality of life.

methodsCross-sectional data were collected from 292 service users diagnosed with psychosis from 39 clinical sites across Norway. Satisfaction with services was assessed using the Client Satisfaction Questionnaire-8. A linear mixed model was estimated to explore the relationship between satisfaction with services and preselected covariates, and to control for confounding factors.

resultsA large majority of participants (89%) reported moderate-to-high levels of satisfaction. Satisfaction with services was positively associated with perceived support for personal recovery, but not with personal recovery or quality of life. In addition, service users under a Community Treatment Order (CTO) were significantly less satisfied than those who were not.

conclusionsSatisfaction levels among service users were higher compared with similar, international studies. Those who feel supported in their personal recovery were more satisfied with the care they receive, which support the need for implementation of recovery-oriented practices for service users with psychosis. However, satisfaction with services was not related to service user-rated quality of life or level of personal recovery; thus, more follow-up studies are needed. The lower satisfaction of service users placed under CTOs shows the importance of targeted interventions to improve satisfaction with services among this group.

trial registrationNCT03271242 , date of registration: 5 sept. 2017.

Indexed as

Mental Health ServicesPsychotic DisordersCross-Sectional StudiesHumansNorwayPatient SatisfactionPersonal Health ServicesPersonal SatisfactionQuality of LifeCommunity treatment orderMental health service userPersonal recoveryQuality of lifeService satisfaction

Identifiers

PMID33964917
PMCPMC8105980

What OpenQuestion holds

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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.