Evidence map›Paper›PMID 33957808›Full record

ArticleJournal of primary care & community health

Perceived Barriers to Primary Care Services Utilization and its Associations with Overall Satisfaction of Patients in Saudi Arabia: A Cross-Sectional Questionnaire-Based Study.

Reem S AlOmar, Nouf A AlShamlan, Naheel A AlAmer, Arwa A AlThumairi, Bayan M Almir, Heba A Aldawood, Tuqa H Bukhamsin, Hatem A Alqahtani, Malak A Al Shammari

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Article in Journal of primary care & community health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers.

0numbers the graph read from it
0cells of the map it votes in
18citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

18 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Reem S AlOmarImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.ORCID 0000-0003-4899-7965
Nouf A AlShamlanImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.ORCID 0000-0002-8049-237X
Naheel A AlAmerImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.
Arwa A AlThumairiImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.
Bayan M AlmirImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.
Heba A AldawoodFirst Health Cluster in Eastern Province, Dammam, Saudi Arabia.
Tuqa H BukhamsinMaternity and Children's Hospital, Dammam, Saudi Arabia.
Hatem A AlqahtaniImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.
Malak A Al ShammariImam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.ORCID 0000-0002-7434-7432

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionPrimary care plays an integral role in modern healthcare systems. More so in a country that is currently undergoing a reform of its health system. Their remains barriers that hinder patients from seeking medical assistance from primary physicians. This study aims to examine the overall satisfaction of patients toward Primary Healthcare Centers (PHCs) in Saudi Arabia, as well as its association with potential barriers from a sample of patients who presented at the emergency department (ED) for non-urgent cases.

methodsThis cross-sectional study sampled 403 patients from King Fahd Hospital of the University. A piloted questionnaire was utilized that included questions on sociodemographics, satisfaction of PHCs, as well as organizational, socioeconomic, access, and patient-doctor relationship barriers using a Likert-scale item response. Chi-squared and Fisher's Exact tests were used to compare categorical variables, and multivariable logistic regression was used to assess the association between overall satisfaction and all factors and barriers.

resultsThe sample consisted of 48.1% males and 51.9% females. Only 5.2% of the patients were hospitalized. Of the total sample, 28.3% reported being always satisfied with PHC services. The most reported barriers were organizational barriers and socioeconomic barriers. The regression analysis found that being a female, highly educated, have high organizational, and patient-doctor relationship were independent predictors for low overall satisfaction with PHCs.

conclusionFindings from this study should allow healthcare planners and policy makers to reduce the impact of these barriers by finding solutions that would target them. This may include strictly implementing policies such as proper implementing of triaging in EDs as well as promoting services that are being provided free of charge at these centers.

Indexed as

Facilities and Services UtilizationPersonal SatisfactionCross-Sectional StudiesFemaleHumansMalePatient SatisfactionPrimary Health CareSaudi ArabiaSurveys and Questionnairesbarriers to primary healthcaresatisfaction with primary health careSaudi Arabia

Identifiers

PMID33957808
PMCPMC8114241

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.