ArticleHealth expectations : an international journal of public participation in health care and health policy2021
Patient perspectives on quality of care for depression and anxiety in primary health care teams: A qualitative study.
Article in Health expectations : an international journal of public participation in health care and health policy, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 2 of them syntheses that pooled it.
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Who cites it
23 citing papers in PubMed, 2 syntheses or guidelines pooled it, 29 citations in OpenAlex.
- The Patient's Voice in Advanced Practice Nursing: A Qualitative Systematic Review of Lived Experiences.Journal of nursing scholarship : an official publication of Sigma Theta Tau International Honor Society of Nursing · 2026Pooled it
- "It's more than just physical care": a systematic review and qualitative meta-synthesis of nurses' evolving role in providing mental health care within primary health care systems.BMC primary care · 2026Pooled it
- A qualitative study exploring youth's experiences of hospital- and integrated community-based mental health services: the YouthCan IMPACT initiative.BMC psychiatry · 2025Trial
- A desire to be embraced - the lived experience of encountering primary health care for a person with mental health problems. A descriptive phenomenological study.Scandinavian journal of primary health care · 2026Article
- Primary care physicians' knowledge, attitudes, and clinical practices regarding the management of anxiety and depressive disorders in Georgia.Dusunen adam : Bakirkoy Ruh ve Sinir Hastaliklari Hastanesi yayin organi · 2026Article
- Patient and family organization perspectives on poor treatment in Swedish adult psychiatric care.Discover mental health · 2026Article
- Primary care for depression before and during the COVID-19 pandemic: a retrospective pre-post study.BMJ open · 2026Article
- Young people's experiences and strategies for improving their awareness and access to mental health and substance use health services.BMC public health · 2025Article
- Article
- Can multidisciplinary teams improve the quality of primary care? A scoping review.EClinicalMedicine · 2025Review
- Perceptions of quality of care in oncological outpatient settings: a qualitative study of healthcare professionals.BMJ open · 2025Article
- What do you expect from psychological care? A qualitative study of depressed patients' expectations treated in mental healthcare settings.Research in psychotherapy (Milano) · 2025Article
- 'My Journey': A Qualitative Study of Recovery From the Perspective of Individuals With Chronic Mental Illness.International journal of mental health nursing · 2025Article
- Transformation of primary care settings implementing a co-located team-based care model: a scoping review.BMC health services research · 2024Article
- Person-centered care for common mental disorders in Ontario's primary care patient-centered medical homes: a qualitative study of provider perspectives.BMC primary care · 2024Article
- Article
- Qualitative examination of collaboration in team-based primary care during the COVID-19 pandemic.BMJ open · 2023Article
- Consumer Perspectives on Anxiety Management in Australian General Practice.International journal of environmental research and public health · 2022Article
- Physician Practices With Robust Capabilities Spend Less On Medicare Beneficiaries Than More Limited Practices.Health affairs (Project Hope) · 2022Article
- Evaluation of primary care responsiveness by people with mental illness in Spain.BMC health services research · 2022Article
Corrections and comments
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Authors and funding
12 authors at 5 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundWidespread policy reforms in Canada, the United States and elsewhere over the last two decades strengthened team models of primary care by bringing together family physicians and nurse practitioners with a range of mental health and other interdisciplinary providers. Understanding how patients with depression and anxiety experience newer team-based models of care delivery is essential to explore whether the intended impact of these reforms is achieved, identify gaps that remain and provide direction on strengthening the quality of mental health care.
objectiveThe main study objective was to understand patients' perspectives on the quality of care that they received for anxiety and depression in primary care teams.
methodsThis was a qualitative study, informed by constructivist grounded theory. We conducted focus groups and individual interviews with primary care patients about their experiences with mental health care. Focus groups and individual interviews were recorded and transcribed verbatim. Grounded theory guided an inductive analysis of the data.
resultsForty patients participated in the study: 31 participated in one of four focus groups, and nine completed an individual interview. Participants in our study described their experiences with mental health care across four themes: accessibility, technical care, trusting relationships and meeting diverse needs.
conclusionGreater attention by policymakers is needed to strengthen integrated collaborative practices in primary care so that patients have similar access to mental health services across different primary care practices, and smoother continuity of care across sectors. The research team is comprised of individuals with lived experience of mental health who have participated in all aspects of the research process.
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