Evidence map›Paper›PMID 33918095›Full record

ArticleInternational journal of environmental research and public health2021

Does the End Justify the Means? The Role of Organizational Communication among Work-from-Home Employees during the COVID-19 Pandemic.

Margherita Zito, Emanuela Ingusci, Claudio G Cortese, Maria Luisa Giancaspro, Amelia Manuti, Monica Molino, Fulvio Signore, Vincenzo Russo

Open access · goldAbstract read
In one paragraph

Article in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
17citing papers in PubMed, 1 pooled it
14.7field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

17 citing papers in PubMed, 1 synthesis or guideline pooled it, 81 citations in OpenAlex.

  1. Pooled it
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  9. Impact of the COVID-19 Pandemic on CSR Activities of Healthcare Providers.International journal of environmental research and public health · 2022
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  10. Article
  11. Work from Home Challenges of the Pandemic Era in Hong Kong: A Stimulus-Organism-Response Perspective.International journal of environmental research and public health · 2022
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors at 4 institutions in 1 country.

Margherita ZitoDepartment of Business, Law, Economics and Consumer Behaviour "Carlo A. Ricciardi", Università IULM, Via Carlo Bo 1, 20143 Milan, Italy.ORCID 0000-0002-5604-9693
Emanuela IngusciHistory, Society and Human Studies Department, University of Salento, Via di Valesio 24, 73100 Lecce, Italy.ORCID 0000-0001-6633-9937
Claudio G CorteseDepartment of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy.ORCID 0000-0003-2339-9838
Maria Luisa GiancasproDepartment of Education, Psychology, Communication, University of Bari, Palazzo Chiaia Napolitano, Via Crisanzio 42, 70121 Bari, Italy.ORCID 0000-0002-1275-0621
Amelia ManutiDepartment of Education, Psychology, Communication, University of Bari, Palazzo Chiaia Napolitano, Via Crisanzio 42, 70121 Bari, Italy.ORCID 0000-0001-5308-7494
Monica MolinoDepartment of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy.ORCID 0000-0002-7002-0088
Fulvio SignoreHistory, Society and Human Studies Department, University of Salento, Via di Valesio 24, 73100 Lecce, Italy.
Vincenzo RussoDepartment of Business, Law, Economics and Consumer Behaviour "Carlo A. Ricciardi", Università IULM, Via Carlo Bo 1, 20143 Milan, Italy.ORCID 0000-0001-8717-6874
IULM University · ITUniversity of Bari Aldo Moro · ITUniversity of Salento · ITUniversity of Turin · IT

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

During the first months of 2020, the world, and Italy at an early stage, went through the COVID-19 emergency that had a great impact on individual and collective health, but also on working processes. The mandatory remote working and the constant use of technology for employees raised different implications related to technostress and psycho-physical disorders. This study aimed to detect, in such a period of crisis and changes, the role of organizational communication considering the mediating role of both technostress and self-efficacy, with psycho-physical disorders as outcome. The research involved 530 workers working from home. A Structural Equations Model was estimated, revealing that organizational communication is positively associated with self-efficacy and negatively with technostress and psycho-physical disorders. As mediators, technostress is positively associated with psycho-physical disorders, whereas self-efficacy is negatively associated. As regards mediated effects, results showed negative associations between organizational communication and psycho-physical disorders through both technostress and self-efficacy. This study highlighted the potential protective role of organizational communication that could buffer the effect of technostress and enhance a personal resource, self-efficacy, which is functional to the reduction of psycho-physical disorders. This study contributed to literature underlying the role of communication in the current crisis and consequent reorganization of the working processes.

Indexed as

COVID-19PandemicsCommunicationHumansItalySARS-CoV-2COVID-19organizational communicationpsycho-physical disordersremote workingself-efficacytechnostress

Identifiers

PMID33918095
PMCPMC8069567
OpenAlexW3153595209

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.