ArticleInternational journal of environmental research and public health2021
The Influence of Internal Marketing and Job Satisfaction on Task Performance and Counterproductive Work Behavior in an Emerging Market during the COVID-19 Pandemic.
Article in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers, 1 of them a synthesis that pooled it.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
28 citing papers in PubMed, 1 synthesis or guideline pooled it, 160 citations in OpenAlex.
- Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review.International journal of environmental research and public health · 2022Pooled it
- Occupational stress, job satisfaction, and intention to leave among critical care nurses during the COVID-19 pandemic: a cross-sectional study in Lebanon.Frontiers in public health · 2026Article
- Article
- Individual quality, insecure organizational attachment, and formalistic task completion: Social cognitive perspective.PloS one · 2024Article
- Job Satisfaction and Perceived Structural Support in Remote Working Conditions-The Role of a Sense of Community at Work.International journal of environmental research and public health · 2023Article
- Negative Impact of Telework, Job Insecurity, and Work-Life Conflict on Employee Behaviour.International journal of environmental research and public health · 2023Article
- Remote work burnout, professional job stress, and employee emotional exhaustion during the COVID-19 pandemic.Frontiers in psychology · 2023Review
- Remote working and occupational stress: Effects on IT-enabled industry employees in Hyderabad Metro, India.Frontiers in psychology · 2023Article
- The Nexus between Smart Sensors and the Bankruptcy Protection of SMEs.Sensors (Basel, Switzerland) · 2022Article
- Investigating Learners' Teaching Format Preferences during the COVID-19 Pandemic: An Empirical Investigation on an Emerging Market.International journal of environmental research and public health · 2022Article
- Article
- Job autonomy and work-life conflict: A conceptual analysis of teachers' wellbeing during COVID-19 pandemic.Frontiers in psychology · 2022Review
- Smartphone addiction risk, technology-related behaviors and attitudes, and psychological well-being during the COVID-19 pandemic.Frontiers in psychology · 2022Review
- Keep it positive: Exploring the relationship between stress, positive affect, wellbeing, and success of entrepreneurs.Frontiers in psychology · 2022Article
- Determinants of emotional distress in neonatal healthcare professionals: An exploratory analysis.Frontiers in public health · 2022Article
- The role of organizational citizenship behavior and patriotism in sustaining public health employees' performance.Frontiers in psychology · 2022Article
- Entrepreneurial mindfulness and organizational resilience of Chinese SMEs during the COVID-19 pandemic: The role of entrepreneurial resilience.Frontiers in psychology · 2022Article
- New Working Capabilities for Coping With COVID Time Challenges.Frontiers in psychology · 2022Article
- Individuals' Power Persistence in Teams: A Study Examining the Effects of Individuals' Competence, Uncooperative Behavior and Team Performance in the National Basketball Association.Frontiers in psychology · 2022Article
- Associations Between Relative Deprivation and Life Satisfaction During the COVID-19 Lockdown: Results of Serial Mediation Analyses.Frontiers in psychology · 2022Article
Corrections and comments
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Authors and funding
2 authors at 1 institution in 1 country.
Funding
Abstract
To reduce the spread of the virus, authorities have imposed restrictive measures, such as limiting movement of individuals, shutting down non-essential stores, imposing a general or local quarantine, along with physical distancing and isolation of vulnerable people. Remote working has become the 'new normal' for many organizations, engendering further challenges for employees, who have started experiencing anxiety, technostress caused by digitalization and lack of social interaction, frustration, occupational burden, counterproductive work behavior, exhaustion, burnout, depersonalization, and increased turnover intention. All these factors, corroborated by prolonged restrictions, have contributed to a decrease in employee satisfaction, diminishing performance and generating a counterproductive behavior. Based on Social Exchange Theory, this research plans to investigate the influence of internal marketing on job satisfaction, task performance, and counterproductive work behavior in the context of the COVID-19 pandemic in an emerging market, namely Romania. Based on a quantitative research study among 850 employees, we show that internal marketing strongly and significantly impacts job satisfaction, while insignificantly impacting task performance and counterproductive work behavior. Job satisfaction actuates task performance in a significant and positive manner, contributing to a reduction in counterproductive work behaviors. This paper highlights the effects of internal marketing orientation on job satisfaction, and the effects of job satisfaction on job performance and counterproductive work behaviors.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.