ArticleFrontiers in robotics and AI2021
Can Robots Earn Our Trust the Same Way Humans Do? A Systematic Exploration of Competence, Warmth, and Anthropomorphism as Determinants of Trust Development in HRI.
Article in Frontiers in robotics and AI, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 1 of them a synthesis that pooled it.
What it found
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Who cites it
26 citing papers in PubMed, 1 synthesis or guideline pooled it.
- The Efficacy of Rule-Based Versus Large Language Model-Based Chatbots in Alleviating Symptoms of Depression and Anxiety: Systematic Review and Meta-Analysis.Journal of medical Internet research · 2025Pooled it
- Counselor type (Human/AI) and consultation intention: a moderated mediation model of trust and psychological counseling scenarios.BMC psychology · 2025Trial
- Humans vs. Robots: Utilization of pointing cues and the mediators of trust in nonverbal communication.Computers in human behavior. Artificial humans · 2026Article
- Perceived human-robot relational structures: a pictogram-based questionnaire to assess ideal and assumed relationships.Scientific reports · 2026Article
- Young Adults' Needs in Social Robot Assisted Medication Counselling: Applying Peplau's Interpersonal Relations Model.Nursing philosophy : an international journal for healthcare professionals · 2026Article
- Human-Robot Interaction in Indoor Mobile Robotics: Current State, Interaction Modalities, Applications, and Future Challenges.Sensors (Basel, Switzerland) · 2026Review
- Low perceived warmth of AI agents reduces trust towards them.Scientific reports · 2026Article
- Politeness cannot make up for robots' errors.Frontiers in robotics and AI · 2026Article
- Research on factors affecting trust formation of generative AI agents in human-AI interaction contexts.Frontiers in psychology · 2026Article
- Warmth and competence in affective companion virtual humans: differential effects on behavioral intention via hedonic benefits.Frontiers in psychology · 2026Article
- The impact of college students' social anxiety on human-machine trust: the mediating role of perceived intelligence and the moderating role of psychological anthropomorphism.Frontiers in psychology · 2026Article
- Artificial Intelligence Is Stereotypically Linked More with Socially Dominant Groups in Natural Language.Advanced science (Weinheim, Baden-Wurttemberg, Germany) · 2025Article
- Flexible and Wearable Tactile Sensors for Intelligent Interfaces.Materials (Basel, Switzerland) · 2025Review
- A GPT-reinforced social robot for patient communication: a pilot study.Frontiers in digital health · 2025Article
- Analyzing the Impact of Responding to Joint Attention on the User Perception of the Robot in Human-Robot Interaction.Biomimetics (Basel, Switzerland) · 2024Article
- Meaningful Communication but not Superficial Anthropomorphism Facilitates Human-Automation Trust Calibration: The Human-Automation Trust Expectation Model (HATEM).Human factors · 2024Article
- Low-rank human-like agents are trusted more and blamed less in human-autonomy teaming.Frontiers in artificial intelligence · 2024Article
- Socially adaptive cognitive architecture for human-robot collaboration in industrial settings.Frontiers in robotics and AI · 2024Article
- Talking body: the effect of body and voice anthropomorphism on perception of social agents.Frontiers in robotics and AI · 2024Article
- Research Hotspots and Trends of Social Robot Interaction Design: A Bibliometric Analysis.Sensors (Basel, Switzerland) · 2023Review
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Robots increasingly act as our social counterparts in domains such as healthcare and retail. For these human-robot interactions (HRI) to be effective, a question arises on whether we trust robots the same way we trust humans. We investigated whether the determinants competence and warmth, known to influence interpersonal trust development, influence trust development in HRI, and what role anthropomorphism plays in this interrelation. In two online studies with 2 × 2 between-subjects design, we investigated the role of robot competence (Study 1) and robot warmth (Study 2) in trust development in HRI. Each study explored the role of robot anthropomorphism in the respective interrelation. Videos showing an HRI were used for manipulations of robot competence (through varying gameplay competence) and robot anthropomorphism (through verbal and non-verbal design cues and the robot's presentation within the study introduction) in Study 1 (
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.