ArticleFrontiers in sociology2020
"It's the First Barrier" - Lack of Common Language a Major Obstacle When Accessing/Providing Healthcare Services Across Europe.
Article in Frontiers in sociology, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
19 citing papers in PubMed, 36 citations in OpenAlex.
- Access to translated invitations online increases involvement of linguistically diverse households in a population-based study: a cluster randomized controlled study.Scientific reports · 2025Trial
- Associations between interpreter dependency and rehabilitation outcomes and care processes following acquired brain injury: a Swedish registry-based cohort study.Journal of rehabilitation medicine · 2026Article
- Bridging Divides or Widening Gaps? Nonprofit Organizations' Efforts for Migrant Inclusion in Two Global Cities.Nonprofit and voluntary sector quarterly · 2026Article
- Exploring stroke awareness in an ethnic minority population: the impact of language and social support.BMC public health · 2026Article
- The Right to Development and disparities in healthcare access: Qualitative study from rural Ontario, Canada.PLOS global public health · 2026Article
- Engaging in a dialogue with the Luton Roma community on access to healthcare services and co-producing solutions.Frontiers in public health · 2026Article
- Feeling wronged: maternity care experiences of black, Sub-Saharan African migrant women living in Belgium during COVID-19.Frontiers in global women's health · 2026Article
- The patient-safety implications of AI-based communication with migrants in general practice: a scoping review.BJGP open · 2025Article
- Overreliance on cultural doulas: the paradox of entrusting the communication and care of high-risk migrant women to cultural doulas.BMC pregnancy and childbirth · 2025Article
- Bridging language barriers in healthcare: a patient-centric mobile app for multilingual health record access and sharing.Frontiers in digital health · 2025Article
- Prohibiting Babel-A call for professional remote interpreting services in pre-operation anaesthesia information.PloS one · 2025Article
- Determinants of place of death among individuals with cardiovascular disease: A Saudi sub-national register study.PloS one · 2025Article
- 'The doctor doesn't understand Xhosa and the service user doesn't understand English' - exploring the role of security guards acting as informal interpreters in psychiatric care in South Africa.BMC health services research · 2024Article
- Ethical Challenges in Oral Healthcare Services Provided by Non-Governmental Organizations for Refugees in Germany.Journal of bioethical inquiry · 2024Article
- Uncovering multi-level mental healthcare barriers for migrants: a qualitative analysis across China, Germany, Netherlands, Romania, and South Africa.BMC public health · 2024Article
- The Use of Machine Translation for Outreach and Health Communication in Epidemiology and Public Health: Scoping Review.JMIR public health and surveillance · 2023Article
- Antipsychotic treatment patterns in refugees and their Swedish-born peers with first-episode non-affective psychosis: findings from the REMAIN study.BJPsych open · 2023Article
- Migrant and native women's perceptions of prenatal care communication quality: the role of host-country language proficiency.BMC public health · 2023Article
- Exploring the expectations, experiences and tensions of refugee patients and general practitioners in the quality of care in general practice.Health expectations : an international journal of public participation in health care and health policy · 2022Article
Corrections and comments
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Authors and funding
6 authors at 6 institutions in 5 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
International migration is shaping and changing urban areas as well as impacting on healthcare access and provision in Europe. To investigate how residents of superdiverse neighborhoods put together their healthcare, we conducted qualitative interviews with 76 healthcare providers and 160 residents in four European cities - Bremen, Germany; Birmingham, UK; Lisbon, Portugal and Uppsala, Sweden, between September 2015 and April 2017. A common theme arising from the data was language and communication obstacles, with both healthcare providers and users experiencing language difficulties, despite all four countries having interpretation policies or guidelines to address language barriers in healthcare. Official interpreter services were seen to be unreliable and sometimes of poor quality, leading to a reliance on informal interpretation. Some coping strategies used by both service providers and users led to successful communication despite the lack of a common language. Where communication failed, this led to feelings of dissatisfaction and frustration among both users and providers. Language difficulties came up across all participating countries even though this was not prompted by interview questions, which highlights the widespread nature of language barriers and communication barriers and the need to address them in order to promote equal accessibility to good quality healthcare.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.