ArticleTelemedicine journal and e-health : the official journal of the American Telemedicine Association2021
The Impact of Telehealth Implementation on Underserved Populations and No-Show Rates by Medical Specialty During the COVID-19 Pandemic.
Article in Telemedicine journal and e-health : the official journal of the American Telemedicine Association, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 51 papers, 4 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
51 citing papers in PubMed, 4 syntheses or guidelines pooled it, 88 citations in OpenAlex.
- Telemedicine Implementation for Safety Net Populations: A Systematic Review.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2024Pooled it
- Implementations and strategies of telehealth during COVID-19 outbreak: a systematic review.BMC health services research · 2022Pooled it
- Real-time remote outpatient consultations in secondary and tertiary care: A systematic review of inequalities in invitation and uptake.PloS one · 2022Pooled it
- Telehealth utilization during the Covid-19 pandemic: A systematic review.Computers in biology and medicine · 2021Pooled it
- Improving Cardiometabolic Health in Adolescent Girls With Elevated Anxiety: Web-Based Multisite, Pilot, and Feasibility Randomized Controlled Trial.JMIR cardio · 2026Trial
- Clinical Validation of a Vaginal Cervical Cancer Screening Self-Collection Method for At-Home Use: A Nonrandomized Clinical Trial.JAMA network open · 2025Trial
- Reducing Disparities in No Show Rates Using Predictive Model-Driven Live Appointment Reminders for At-Risk Patients: a Randomized Controlled Quality Improvement Initiative.Journal of general internal medicine · 2023Trial
- Delivering a Postpartum Weight Loss Intervention via Facebook or In-Person Groups: Results From a Randomized Pilot Feasibility Trial.JMIR mHealth and uHealth · 2023Trial
- Exploring the Association Between Social Determinants of Health and Telehealth Utilization for Attention-Deficit/Hyperactivity Disorder Among Adults Using Machine Learning: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
- Relationship Between Unmet Transportation Needs and Missed Primary Care Appointments: An Observational Study.Journal of general internal medicine · 2026Article
- The Impact of Telehealth Use Experience on Recruitment of Underserved Populations Into a Telehealth-Delivered Mindfulness-Based Trial for Patients With Chronic Low Back Pain: Cross-Sectional Survey.JMIR mHealth and uHealth · 2026Article
- Telemedicine Use and Access to Care for New Patients at an Academic Cardiovascular Center: An Analysis of Geographic Reach and Wait Times.Journal of the American Heart Association · 2026Article
- Resource Use Patterns in US Telehealth Services: Machine Learning and Clustering Analysis Across 4 Specialties.JMIR medical informatics · 2026Article
- Digital Health Technology Infrastructure Challenges to Support Health Equity in the United States: Scoping Review.Journal of medical Internet research · 2025Article
- The Impact of Telehealth Implementation and Visit Modality on No-Show Rate in a High-Risk Obstetrics Clinic in a Safety Net Healthcare System.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2025Observational
- Project Extension for Community Healthcare Outcomes Intervention Evaluations: A Scoping Review of Research Methods.The Journal of continuing education in the health professions · 2025Article
- Patient and Clinician Perspectives on the Effectiveness of Current Telemedicine Approaches in Endocrinology Care for Type 2 Diabetes: Qualitative Study.JMIR diabetes · 2025Article
- Designing equitable telehealth solutions for outpatient surgical care in a safety-net population: a human-centered design approach.BMC health services research · 2025Article
- Enhancing Health Equity and Patient Engagement in Diabetes Care: Technology-Aided Continuous Glucose Monitoring Pilot Implementation Project.JMIR diabetes · 2025Article
- Experiences of Telehealth Reimbursement Policies in Federally Qualified Health Centers.JAMA network open · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
A unique and sudden need for virtual medical visits created by the coronavirus disease 2019 (COVID-19) pandemic has led to an unprecedented expansion of telemedicine across nearly all medical specialties in the United States. In addition to providing essential medical services during the pandemic, telemedicine has the potential to expand health care access to underserved populations by eliminating traditional barriers to care such as transportation needs, distance from specialty providers, and approved time off from work. However, the literature regarding telehealth accessibility for low-income, non-English-speaking, and minority patients remains limited. Through a cross-sectional analysis comparing 2019 clinic visits with 2020 telehealth visits at the UMass Memorial Medical Center, we demonstrate specialty-specific changes in patient demographics, including a younger population, fewer non-English-speaking patients, and a relative preservation of minority, Medicaid, and Medicare patients among telehealth visits in comparison to clinic visits. We also demonstrate that nonsurgical specialties had significantly lower no-show rates and the greatest number of telehealth visits. Overall, our findings highlight the potential shortcomings of telemedicine in servicing non-English-speaking patients, while maintaining that it is an important tool with the potential to improve access to health care, particularly in nonprocedural specialties.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.