ArticleInternational journal of environmental research and public health2021
Evaluation of Patient No-Shows in a Tertiary Hospital: Focusing on Modes of Appointment-Making and Type of Appointment.
Article in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
12 citing papers in PubMed, 24 citations in OpenAlex.
- Factors Affecting Medical Appointment Adherence among Adolescents and Young Adults with Kidney Disease: A Longitudinal Cohort Study.Journal of pediatrics. Clinical practice · 2026Article
- Preoperative waiting time and no-show risk in day surgery: a large-scale cohort study.Frontiers in medicine · 2026Article
- Drivers of No-Show for Ambulatory Appendectomy at Kyabirwa Surgical Center, Jinja City, Uganda.Cureus · 2025Article
- Examining the Reasons for Patient No-Show in an Outpatient Adult Rehabilitation Department in King Abdulaziz Medical City, Riyadh: A Cross-Sectional Study.Health science reports · 2025Article
- Design of an ultrasound appointment system based on a patient-centered real-time dynamic resource allocation strategy.Frontiers in public health · 2025Article
- Patient characteristics associated with elective shoulder surgery cancellation: focus on socioeconomic factors.Frontiers in public health · 2025Article
- Patients' intention to make an up-front payment at private outpatient clinics in Malaysia as a no-show reduction method.Scientific reports · 2024Article
- Factors Affecting Patients' Atttendance for Periodontal Follow-up Visits after Crown Lengthening Surgery.Oral health & preventive dentistry · 2024Article
- Patients' Nonattendance in Outpatient Specialist Consultations: A National Cohort Analysis of a Health System.Risk management and healthcare policy · 2024Article
- The impact of the COVID-19 pandemic on rates and predictors of missed hospital appointments in multiple outpatient clinics of The Royal Hospital, Sultanate of Oman: a retrospective study.BMC health services research · 2023Article
- Distance Matters: Investigating No-Shows in a Large Rural Provider Network.Clinical medicine & research · 2023Article
- Causes of Patient Nonattendance at Medical Appointments: Protocol for a Mixed Methods Study.JMIR research protocols · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
No-show appointments waste resources and decrease the sustainability of care. This study is an attempt to evaluate patient no-shows based on modes of appointment-making and types of appointments. We collected hospital information system data and appointment data including characteristics of patients, service providers, and clinical visits over a three-month period (1 September 2018 to 30 November 2018), at a large tertiary hospital in Seoul, Korea. We used multivariate logistic regression analyses to identify the factors associated with no-shows (Model 1). We further assessed no-shows by including the interaction term ("modes of appointment-making" X "type of appointment") (Model 2). Among 1,252,127 appointments, the no-show rate was 6.12%. Among the modes of appointment-making, follow-up and online/telephone appointment were associated with higher odds of no-show compared to walk-in. Appointments for treatment and surgery had higher odds ratios of no-show compared to consultations. Tests for the interaction between the modes of appointment-making and type of appointment showed that follow-up for examination and online/telephone appointments for treatment and surgery had much higher odds ratios of no-shows. Other significant factors of no-shows include age, type of insurance, time of visit, lead time (time between scheduling and the appointment), type of visits, doctor's position, and major diagnosis. Our results suggest that future approaches for predicting and addressing no-show should also consider and analyze the impact of modes of appointment-making and type of appointment on the model of prediction.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.