ArticleSultan Qaboos University medical journal2021
Exploring Patient Safety Culture in a Kuwaiti Secondary Care Setting: A qualitative study.
Article in Sultan Qaboos University medical journal, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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Who cites it
3 citing papers in PubMed.
- An exploration of patient safety culture in NICUs: a convergent parallel mixed-method study.BMC health services research · 2024Article
- Patient safety culture in neonatal intensive care units: A qualitative content analysis.Frontiers in public health · 2023Article
- Barriers and Problems in Implementing Health-Associated Infections Surveillance Systems in Iran: A Qualitative Study.Medical journal of the Islamic Republic of Iran · 2023Article
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Authors and funding
4 authors.
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Abstract
objectivesQualitative studies can improve understanding of patient safety culture (PSC), which has been relatively neglected by researchers in the Gulf Cooperation Council context. This study employed a qualitative approach to explore healthcare staff and patients' perceptions of PSC and how it can be improved.
methodsThis qualitative study was conducted in a public hospital in Kuwait. Individual face-to-face interviews were used to understand the experience of healthcare staff and patients concerning PSC. After obtaining the required ethical approvals, maximum variation sampling was used. Interviews were recorded and transcribed. The analysis was inductive and thematic.
resultsA total of 51 participants were included in this study (35 healthcare professionals and 16 patients). Data analysis revealed four overarching themes relevant to the research question: (1) workload; (2) communication; (3) environmental constraints; and (4) incident reporting. These issues were interrelated in practice. Kuwaiti and non-Kuwaiti participants held different views, particularly about the response to errors and expatriate staff members' clinical skills.
conclusionThis study revealed multiple factors related to workload, communication, healthcare environment and incident reporting, which hindered the promotion of positive PSC in the included department. The presence of numerous constraints suggests that multiple interventions which target both individual and organisational levels should be implemented.
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