Evidence map›Paper›PMID 33769297›Full record

ArticleJMIR mHealth and uHealth2021

User-Centered Design Process of an mHealth App for Health Professionals: Case Study.

Amarasinghe Arachchige Don Nalin Samandika Saparamadu, Piyum Fernando, Peizi Zeng, Henry Teo, Andrew Goh, Joanne Mee Yin Lee, Choong Weng Leslie Lam

Abstract read
In one paragraph

Article in JMIR mHealth and uHealth, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 36 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
36citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

36 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Amarasinghe Arachchige Don Nalin Samandika Saparamadu *MOH Holdings Private Limited, Singapore, Singapore.ORCID 0000-0001-7829-8642
Piyum Fernando *School of Arts, Media, and Engineering, Arizona State University, Tempe, AZ, United States.ORCID 0000-0002-4561-8352
Peizi ZengDepartment of Laboratory Medicine, Ng Teng Fong General Hospital, Singapore, Singapore.ORCID 0000-0002-9429-3646
Henry TeoDepartment of Laboratory Medicine, Ng Teng Fong General Hospital, Singapore, Singapore.ORCID 0000-0002-3751-203X
Andrew GohDepartment of Laboratory Medicine, Ng Teng Fong General Hospital, Singapore, Singapore.ORCID 0000-0002-5246-4822
Joanne Mee Yin LeeDepartment of Laboratory Medicine, Ng Teng Fong General Hospital, Singapore, Singapore.ORCID 0000-0002-6179-1198
Choong Weng Leslie LamDepartment of Laboratory Medicine, Ng Teng Fong General Hospital, Singapore, Singapore.ORCID 0000-0002-8800-676X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundUser-centered design processes are infrequently employed and not fully explored for building mobile health (mHealth) apps that are particularly targeted to health professionals as end users. The authors have used a user-centered design-based approach to build an mHealth app for health professionals, tasked to deliver medical laboratory-related information on a daily basis.

objectiveOur objective is to generate a simple and functional user-centered design process for mHealth apps for health professionals. This paper presents the key learnings from design activities.

methodsA stratified random sample of doctors and nurses was recruited for the study. The design activities were planned in the following sequence: focus group discussion for situation analysis and information architecture, design activity 1 for wireframe designing, design activity 2 for wireframe testing, and user testing sessions 1 and 2.

resultsThe final design and functions of the app, information architecture, and interactive elements were largely influenced by the participatory design-based user-centered design activities. As a result of the design process, we could identify the mental models of processing requests for information and personal preferences based on the experience. These findings were directly or indirectly incorporated into the app design. Furthermore, finding alternative ways of working within time constraints and cultural barriers and the methods employed to manage the challenges of interdisciplinary discourse stood out among the lessons learned.

conclusionsWe recommend a user-centered design process based on a participatory design approach in mHealth app design, enriched with focus group discussions where possible.

Indexed as

Mobile ApplicationsPhysiciansTelemedicineFocus GroupsHumansUser-Centered Designhealthcarehealth professionalshuman-computer interactionmHealthmobile health applicationsmobile phonesparticipatory designsmartphonesuser-centered design

Identifiers

PMID33769297
PMCPMC8088861

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.