ArticleJournal of medical Internet research2021
Prescribing Phones to Address Health Equity Needs in the COVID-19 Era: The PHONE-CONNECT Program.
Article in Journal of medical Internet research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
17 citing papers in PubMed.
- Clinician Perspectives on Barriers and Facilitators to Abdominal Organ Transplant Access.JAMA network open · 2026Article
- Addressing digital exclusion to improve access to HIV and viral hepatitis care for people who experience criminalization: a mixed methods evaluation of a quality improvement project.International journal for equity in health · 2025Article
- Building Power on "Mass&Cass": A Community-Centered Approach to Addressing Health Resource Gaps for Persons Experiencing Homelessness in Boston, MA, 2021.American journal of public health · 2024Article
- Article
- Engagement and Resource Considerations in Developing and Implementing Mobile Health Technologies for COVID-19 Pandemic: Filipino Developers' Perspectives.Acta medica Philippina · 2024Article
- Redefining the Role of Public Health Professionals Serving Black Youths Seeking Mental Health Care: Implications for Training and Mentoring.American journal of public health · 2023Article
- Multilevel Determinants of Digital Health Equity: A Literature Synthesis to Advance the Field.Annual review of public health · 2023Review
- Pre-Paid Phone Distribution: A Tool for Improving Healthcare Engagement for People with Substance Use Disorder.Substance use & misuse · 2023Article
- The "loneliness epidemic", intersecting risk factors and relations to mental health help-seeking: A population-based study during COVID-19 lockdown in Canada.Journal of affective disorders · 2023Article
- Article
- Social Media, Digital Health Literacy, and Digital Ethics in the Light of Health Equity.Yearbook of medical informatics · 2022Article
- Crossing the digital divide: a veteran affairs program to distribute video-enabled devices to patients in a supportive housing program.JAMIA open · 2022Article
- Article
- Post-COVID Public Health Surveillance and Privacy Expectations in the United States: Scenario-Based Interview Study.JMIR mHealth and uHealth · 2021Article
- Integrated Care's New Protagonist: The Expanding Role of Digital Health.International journal of integrated careArticle
- Moving from Vaccine Hesitancy to Acceptance: Engaging Underrepresented Employees in a Pediatric Academic Medical Center.Pediatric quality & safetyArticle
- Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Vulnerable populations have been identified as having higher infection rates and poorer COVID-19-related outcomes, likely due to their inability to readily access primary care, follow public health directives, and adhere to self-isolation guidelines. As a response to the COVID-19 pandemic, many health care services have adopted new digital solutions, which rely on phone and internet connectivity. However, persons who are digitally inaccessible, such as those experiencing poverty or homelessness, are often unable to use these services. In response to this newly highlighted social disparity known as "digital health inequity," emergency physicians at the University Health Network in Toronto, Canada, initiated a program called PHONE-CONNECT (Phones for Healthier Ontarians iN EDs - COvid NEeds met by Cellular Telephone). This novel approach attempts to improve patients' access to health care, information, and social services, as well as improve their ability to adhere to public health directives (social isolation and contact tracing). Although similar programs addressing the same emerging issues have been recently described in the media, this is the first time phones have been provided as a health care intervention in an emergency department. This innovative emergency department point-of-care intervention may have a significant impact on improving health outcomes for vulnerable people during the COVID-19 pandemic and beyond.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.