ArticleIranian journal of nursing and midwifery research
Patients' Satisfaction with Nursing Care Quality in Medical Wards at Selected Hospital in Chennai, South India.
Article in Iranian journal of nursing and midwifery research. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 18 citations in OpenAlex.
- The Relationship Between Patients' Perceived Quality of Nursing Students' Caring Behaviors and Patient Satisfaction in Iran: A Cross-Sectional Study.Health science reports · 2026Article
- Patients' Perceptions About the Quality of Nurses' Communication During Acute Hospitalisation: A Cross-Sectional Survey.Journal of advanced nursing · 2026Article
- Clients' perceptions of nursing care services at selected public health facilities in Namibia: A qualitative study.Health SA = SA Gesondheid · 2026Article
- Patients' perceptions of nurses' communication in public hospitals of Harari Regional State, Eastern Ethiopia.SAGE open medicine · 2022Article
- Comparison of Patient Satisfaction with the Nursing Care Quality in Medical and Surgical Wards between Developed and Developing Countries: A Systematic Review.Iranian journal of nursing and midwifery researchReview
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Authors and funding
3 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPatient satisfaction is currently accepted as an outcome criteria and standard instrument to gauge the quality of nursing care. The aim was to assess the level of patients' satisfaction with nursing care quality in medical wards. MATERIALS AND
methodsA cross-sectional descriptive study was conducted with 124 samples in medical wards of a tertiary care teaching hospital in South India in 2016. Convenience sampling technique was adopted. Self-administered "Patient Satisfaction with Nursing Care Quality Questionnaire" (PSNCQQ) was used to collect data on the day of discharge. The analysis was done by frequency, percentage, mean, standard deviation, independent
resultsOut of 124 participants, the level of satisfaction was excellent for 28.23%, very good for 58.06% and good for 13.71% with regards to overall quality of nursing care in medical wards. The mean (SD) value for overall patients' satisfaction with nursing care quality was 78.88 (4.84) out of 95 with the mean percentage of 83.03% which shows excellent patient satisfaction. The patients' perception component mean (SD) 18.35 (5.09) gained highest satisfaction than nurses' communication and nursing care components. The satisfaction of nursing care mean (SD) 46.46 (3.38) was higher than satisfaction of nurses' communication mean (SD) at 32.42 (2.57).
conclusionsThe patients admitted and treated in medical wards were most satisfied with nursing care quality they received. The results showed that the communication component can be improved. There was no statistically significant association between patient satisfaction of nursing care quality and background variables.
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