ArticleBMC health services research2021
Mediation role of perceived social support and burnout on financial satisfaction and turnover intention in primary care providers: a cross-sectional study.
Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 2 of them syntheses that pooled it.
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Who cites it
12 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Perceived faculty development needs and motivations of Chinese general practice trainers: a narrative review of the literature.BMC medical education · 2025Pooled it
- Burnout among primary health-care professionals in low- and middle-income countries: systematic review and meta-analysis.Bulletin of the World Health Organization · 2022Pooled it
- Occupational burnout among healthcare workers in Central Asia during the COVID-19 pandemic.Scientific reports · 2025Article
- Social support, psychological capital, multidimensional job burnout, and turnover intention of primary medical staff: a path analysis drawing on conservation of resources theory.Human resources for health · 2024Article
- Article
- Satisfaction with clinical pathway implementation versus job performance of clinicians: empirical evidence on the mediating role of work engagement from public hospitals in Sichuan, China.BMC health services research · 2024Article
- Profession-specific working conditions, burnout, engagement, and turnover intention: the case of Hungarian social workers.Frontiers in sociology · 2024Article
- The impact of job stress on job satisfaction and turnover intentions among bank employees during the COVID-19 pandemic.Frontiers in psychology · 2024Article
- Impact of a Wellness Leadership Intervention on the Empathy, Burnout, and Resting Heart Rate of Medical Faculty.Mayo Clinic proceedings. Innovations, quality & outcomes · 2023Article
- Understanding registered nurses' career choices in home care services: a qualitative study.BMC health services research · 2023Article
- Organizational commitment of emergency physician and its related factors: A national cross-sectional survey in China.Frontiers in public health · 2022Article
- Impact of Job Satisfaction and Social Support on Job Performance Among Primary Care Providers in Northeast China: A Cross-Sectional Study.Frontiers in public health · 2022Article
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9 authors.
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Abstract
backgroundTurnover intention is a major cause of reduced team morale and low work efficiency. It hinders work performance and reduces the quality of medical services. This study aimed to investigate the relationship between financial satisfaction and turnover intention and its mediators among primary care providers.
methodsMulti-stage random cluster sampling was used to select 1241 participants from four counties and three districts in Anhui province, China. Data were collected using a self-administered questionnaire. Turnover intention was assessed with a turnover intention assessment scale. Perceived social support and burnout were measured with the 12-item Perceived Social Support Scale and the Chinese version of the Maslach Burnout Inventory, respectively. Structural equation modeling was used for data analysis.
resultsThe findings showed high turnover intention among primary care providers (mean score 14.16 ± 4.337), and most providers reported low financial satisfaction (mean score 2.49 ± 0.990). The mean perceived social support score was 64.93 ± 13.229, and only 6.1% of primary care providers reported no burnout. Compared with participants with high financial satisfaction, those with low financial satisfaction were more likely to report higher turnover intention (β = - 0.216, p < 0.001), less perceived social support (β = 0.181, p < 0.001), and more severe burnout (β = - 0.123, p < 0.05). Turnover intention may be related to perceived social support (β = - 0.147, p < 0.001) and burnout (β = 0.239, p < 0.001). Furthermore, the effect of financial satisfaction on turnover intention was significantly mediated by perceived social support (β = - 0.027, p < 0.001) and burnout (β = - 0.029, p < 0.05).
conclusionsTurnover intention is associated with financial satisfaction, with this association mediated by perceived social support and burnout. A reasonable mechanism needs to be established to improve financial satisfaction and perceived social support and reduce burnout among primary care providers.
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