Evidence map›Paper›PMID 33739931›Full record

ReviewJMIR formative research2021

Recommendations for Health Equity and Virtual Care Arising From the COVID-19 Pandemic: Narrative Review.

James Shaw, LaPrincess C Brewer, Tiffany Veinot

Abstract readReview
In one paragraph

Review in JMIR formative research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 96 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
96citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

96 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Trial
  3. Article
  4. Article
  5. Virtual Care and Compassion for Migrants and Refugees: A Scoping Review.Journal of immigrant and minority health · 2026
    Review
  6. Article
  7. Article
  8. Article
  9. Article
  10. Article
  11. Article
  12. Article
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  16. Equity by design principles for digital health interventions.International journal for equity in health · 2025
    Article
  17. Article
  18. Article
  19. Article
  20. Article

36 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

James ShawInstitute for Health System Solutions and Virtual Care, Women's College Hospital, Toronto, ON, Canada.ORCID https://orcid.org/0000-0002-9522-0756
LaPrincess C BrewerMayo Clinic, Rochester, MN, United States.ORCID https://orcid.org/0000-0002-6468-9324
Tiffany VeinotSchool of Information, School of Public Health, University of Michigan, Ann Arbor, MI, United States.ORCID https://orcid.org/0000-0003-1200-9515

Funding

Institutional Career Development CoreKL2TR002379 · NCATS · MAYO CLINIC ROCHESTER · PI NILUFER ERTEKIN-TANER · 2017 to 2026
$14.9M
The FAITH! Trial: A mHealth Intervention to Improve Cardiovascular Health Among African-AmericansR21MD013490 · NIMHD · MAYO CLINIC ROCHESTER · PI BREWER, LAPRINCESS C · 2019 to 2020
$452k
NCATS NIH HHS KL2 TR002379NIMHD NIH HHS R21 MD013490
6 · The paper itself

Abstract

backgroundThe COVID-19 health crisis has disproportionately impacted populations who have been historically marginalized in health care and public health, including low-income and racial and ethnic minority groups. Members of marginalized communities experience undue barriers to accessing health care through virtual care technologies, which have become the primary mode of ambulatory health care delivery during the COVID-19 pandemic. Insights generated during the COVID-19 pandemic can inform strategies to promote health equity in virtual care now and in the future.

objectiveThe aim of this study is to generate insights arising from literature that was published in direct response to the widespread use of virtual care during the COVID-19 pandemic, and had a primary focus on providing recommendations for promoting health equity in the delivery of virtual care.

methodsWe conducted a narrative review of literature on health equity and virtual care during the COVID-19 pandemic published in 2020, describing strategies that have been proposed in the literature at three levels: (1) policy and government, (2) organizations and health systems, and (3) communities and patients.

resultsWe highlight three strategies for promoting health equity through virtual care that have been underaddressed in this literature: (1) simplifying complex interfaces and workflows, (2) using supportive intermediaries, and (3) creating mechanisms through which marginalized community members can provide immediate input into the planning and delivery of virtual care.

conclusionsWe conclude by outlining three areas of work that are required to ensure that virtual care is employed in ways that are equity enhancing in a post-COVID-19 reality.

Indexed as

COVID-19digital healthhealth disparitieshealth equityhealth informaticstelehealthtelemedicinevirtual care

Identifiers

PMID33739931
PMCPMC8023377

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.