Evidence map›Paper›PMID 33731078›Full record

ArticleBMC health services research2021

Adopt, adapt, or abandon technology-supported person-centred care initiatives: healthcare providers' beliefs matter.

Kari Dyb, Gro Rosvold Berntsen, Lisbeth Kvam

Open access · goldAbstract read
In one paragraph

Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 33 papers.

0numbers the graph read from it
0cells of the map it votes in
33citing papers in PubMed
9.6field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

33 citing papers in PubMed, 66 citations in OpenAlex.

  1. Article
  2. Person-Centered Technology for Older Adults: Benefits, Limitations, and Considerations in Design and Use.Journal of applied gerontology : the official journal of the Southern Gerontological Society · 2026
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  10. Research on the impact of hospital organizational behavior on physicians'patient-centered care.Archives of public health = Archives belges de sante publique · 2025
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  19. The Perspective of Nurses and Healthcare Providers on the use of Television Videos with People with Moderate to Severe Dementia.The Canadian journal of nursing research = Revue canadienne de recherche en sciences infirmieres · 2024
    Article
  20. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors at 1 institution in 1 country.

Kari DybNorwegian Centre for E-health Research, University Hospital of North Norway, P.O. Box 35, N-9038, Tromsø, Norway. kari.dyb@ehealthresearch.no.ORCID https://orcid.org/0000-0003-4555-3891
Gro Rosvold BerntsenNorwegian Centre for E-health Research, University Hospital of North Norway, P.O. Box 35, N-9038, Tromsø, Norway.ORCID https://orcid.org/0000-0002-3294-4263
Lisbeth KvamDepartment of Mental Health, Faculty of Medicine and Health Sciences, Trondheim, Norway.ORCID https://orcid.org/0000-0002-8801-9368
University Hospital of North Norway · NO

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTechnology support and person-centred care are the new mantra for healthcare programmes in Western societies. While few argue with the overarching philosophy of person-centred care or the potential of information technologies, there is less agreement on how to make them a reality in everyday clinical practice. In this paper, we investigate how individual healthcare providers at four innovation arenas in Scandinavia experienced the implementation of technology-supported person-centred care for people with long-term care needs by using the new analytical framework nonadoption, abandonment, and challenges to the scale-up, spread, and sustainability (NASSS) of health and care technologies. We also discuss the usability and sensitivity of the NASSS framework for those seeking to plan, implement, and evaluate technology-supported healthcare programmes. This study is part of an interdisciplinary research and development project called Patients and Professionals in Partnership (2016-2020). It originates at one of ten work packages in this project.

methodThe main data consist of ethnographic field observations at the four innovation arenas and 29 interviews with involved healthcare providers. To ensure continuous updates and status on work in the four innovation arenas, we have also participated in a total of six annual network meetings arranged by the project.

resultsWhile the NASSS framework is very useful for identifying and communicating challenges with the adoption and spread of technology-supported person-centred care initiatives, we found it less sensitive towards capturing the dedication, enthusiasm, and passion for care transformation that we found among the healthcare providers in our study. When it comes to technology-supported person-centred care, the point of no return has passed for the involved healthcare providers. To them, it is already a definite part of the future of healthcare services. How to overcome barriers and obstacles is pragmatically approached.

conclusionIncreased knowledge about healthcare providers and their visions as potential assets for care transformation might be critical for those seeking to plan, implement, and evaluate technology-supported healthcare programmes.

Indexed as

Health PersonnelTechnologyAnthropology, CulturalBiomedical TechnologyDelivery of Health CareHumansE-healthHealthcare providersNASSS frameworkPatient-centred careTechnology support

Identifiers

PMID33731078
PMCPMC7968358
OpenAlexW3138120464

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.