ArticleInternational journal of environmental research and public health2021
How to Improve the Public Trust of the Intelligent Aging Community: An Empirical Study Based on the ACSI Model.
Article in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 15 citations in OpenAlex.
- Analysis of user behavior and satisfaction under the elderly adaptation mode of an APP based on the fuzzy-IPA model.Scientific reports · 2025Article
- Satisfaction analysis of 5G remote ultrasound robot for diagnostics based on a structural equation model.Frontiers in robotics and AI · 2024Article
- Community Construction and Development Path Analysis of Ecological Environment-Friendly Elderly Care Service.Journal of environmental and public health · 2023Review
- Research on the Development of Urban Parks Based on the Perception of Tourists: A Case Study of Taihu Park in Beijing.International journal of environmental research and public health · 2022Article
- Research on the influence mechanism and governance mechanism of digital divide for the elderly on wisdom healthcare: The role of artificial intelligence and big data.Frontiers in public health · 2022Article
Corrections and comments
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Authors and funding
2 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
In order to enhance social trust in intelligent aging services, the formation mechanism of public trust in the intelligent aging community was studied. Based on the classic American Customer Satisfaction Index (ACSI) model, this paper establishes the public trust formation model of the intelligent aging community by proposing relevant assumptions. Using 306 questionnaires from China's intelligent aging care model community as the original data, the model is empirically tested through structural equation modeling. The empirical results show that: firstly, the public satisfaction with the intelligent aging community directly determines the formation of public trust, and the key to improving public trust in the intelligent aging community is to improve customer satisfaction. Secondly, perceived quality, perceived ease of use, perceived risk, and perceived cost economical directly affect public satisfaction and indirectly affect the formation process of public trust in the intelligent aging community. Public satisfaction serves as a complete intermediary in this process.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.