ArticlePloS one2021
How clinician-patient communication affects trust in health information sources: Temporal trends from a national cross-sectional survey.
Article in PloS one, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 52 papers, 1 of them a synthesis that pooled it.
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Who cites it
52 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Methods to derive composite indicators used for quality and safety measurement and monitoring in healthcare: a scoping review.Frontiers in health services · 2026Pooled it
- Veritas amid Post-truth: Catholic Ethics and the Moral Conditions of Philippine Public Health.Journal of religion and health · 2026Article
- "A lot of the times, patients really don't know what questions to ask:" Communication perspectives of Black patients with advanced lung cancer.Patient education and counseling · 2026Article
- Implementation and Evaluation of the OWLL Intervention to Improve the Quality and Safety of Pediatric Dental Sedation: A Mixed-Methods Approach.Journal of patient safety · 2026Article
- Facilitating engagement: Individual meaning-making and relationship-based trust in women's experiences of cervical screening.Journal of health psychology · 2026Article
- Reimagining the Referral to Wellness Services for Youth with Chronic Conditions as a Conversation: A Human-Centered Approach.Healthcare (Basel, Switzerland) · 2026Article
- A Patient-Centered Ethical Framework for Irritable Bowel Syndrome Care: Communication, Trust, Nutrition-Sensitive Care, and Self-Management.Nutrients · 2026Review
- Navigating conflicting goals and values: a grounded theory exploration of communication skills teachers' experiences in Swedish medical programs.Advances in health sciences education : theory and practice · 2026Article
- Evaluating patients' trust in health information based on different dimensions of trust.Scientific reports · 2026Article
- Article
- Bridging Perspectives: Clinician-Adolescent Agreement on Psychopathological Severity in the European MILESTONE Cohort.Journal of clinical psychology · 2026Article
- Being screened for frailty in the emergency department: the voice of patients in an exploratory qualitative study.BMC geriatrics · 2026Article
- "CARING in Action": A Knowledge Mobilization Project on Co-Creating Evidence-Based Communication Training in Chronic Pain Care for Healthcare Professionals.Canadian journal of pain = Revue canadienne de la douleur · 2026Article
- Article
- Communication and information needs of patients with cancer in Ghana: A scoping review.PloS one · 2026Article
- Determinants of Patient Satisfaction in a Public University Hospital in Ghana: A Structural Equation Modelling Approach.Health services insights · 2026Article
- Contributing Factors to Safety: What Hospitalized Patients Can Tell Us? A Cross-Sectional Study.The International journal of health planning and management · 2025Article
- The Intergroup Time Bias and Its Implications for Medical Healthcare.The Journal of social issues · 2025Article
- A field experiment to improve initial patient engagement for hypertension prevention in South Korea.Scientific reports · 2025Article
- Factors Affecting Patients' Use of Telehealth Services: Cross-Sectional Survey Study.Journal of medical Internet research · 2025Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundUnderstanding patients' trust in health information sources is critical to designing work systems in healthcare. Patient-centered communication during the visit might be a major factor in shaping patients' trust in information sources.
objectiveThe purpose of this paper is to explore relationships between patient ratings of clinician communication during the visit and patient trust in health information sources. METHODOLOGY: We conducted a secondary analysis of the nationally-representative Health Information National Trends Surveys; HINTS4 Cycle1 (2011), HINTS4 Cycle4 (2014), and HINTS5 Cycle1 (2017), and HINTS5 Cycle2 (2018). We created a composite score of patient-centered communication from five questions and dichotomized at the median. We created multivariable logistic regression models to see how patient-centered communication influenced trust in different information sources across cycles. Consecutively, we used hierarchical analysis for aggregated data.
resultsWe analyzed data from 14,425 individuals. In the adjusted logistic models for each cycle and the hierarchical model, clinicians' perceived patient-centered communication skills were significantly associated with increased trust in the clinicians as an information source.
conclusionClinicians still represent an essential source of trustworthy information reinforced by patient-centered communication skills. Given that trust helps build healing relationships that lead to better healthcare outcomes, communication sets an essential foundation to establish necessary trust. Interpreting information from the internet sources for patients is likely to remain a vital clinician function.
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