ArticleJournal of advanced nursing2021
Development of the nurse's communication ability with angry patients scale and evaluation of its psychometric properties.
Article in Journal of advanced nursing, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
8 citing papers in PubMed.
- Reducing Adverse Drug Reactions for Older People in the Community: Evaluating the Validity and Reliability of the ADRe Profile.Journal of nursing management · 2025Trial
- Psychometric properties of the Chinese version of the M.D. Anderson symptom Inventory-Multiple Myeloma Module: a translation and validation study.BMC cancer · 2025Article
- Factors influencing constructive conflict management style of nursing interns: a structural equation modeling approach based on the self-determination theory.BMC nursing · 2025Article
- Development and validation of a scale for the assessment of the knowledge-attitude-practice of parents towards children snoring.BMC primary care · 2024Review
- The Mediating Effect of Nurses' Emotional Intelligence in the Relationship between Moral Sensitivity and Communication Ability with Angry Patients.Journal of nursing management · 2024Article
- Development and evaluation of a rehabilitation training compliance scale for patients with urinary incontinence.BMC nursing · 2023Article
- Assessing emergency department nurses' ability to communicate with angry patients and the factors that influence it.Frontiers in public health · 2023Article
- Development of the nurse's communication ability with angry patients scale and evaluation of its psychometric properties.Journal of advanced nursing · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
Abstract
aimsTo develop the Nurse's Communication Ability with Angry Patients Scale (NCAAPS) and evaluate its psychometric properties.
designAn instrument development and validation study.
methodsThe survey was administered to 501 nurses from different emergency departments in China between 2 August 2019 and 3 October 2019. Data from 456 completed questionnaires were analysed to identify the factor structure of the NCAAPS.
resultsThe content validity index was satisfactory. Four factors were included and 71.25% of the total variance was explained by 19 items in NCAAPS. Confirmatory factor analysis supported the four-factor structure. Cronbach's α coefficient was 0.96 for the overall scale and 0.81-0.92 for its subscales. Test-retest reliability was 0.740.
conclusionWe consider the NCAAPS to be a useful tool for measuring the ability of nurses to communicate with angry patients. IMPACT: It is anticipated that this new scale will help educators to identify specific areas of deficiency that could be targeted with training to improve the ability of nursing staff to communicate with angry patients.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.