Evidence map›Paper›PMID 33625763›Full record

ArticleThe Laryngoscope2021

Online Ratings and Perceptions of Pediatric Otolaryngologists.

Janice T Chua, Emily Nguyen, Adwight Risbud, Sina Soltanzadeh-Zarandi, Ariel Lee, Shahrnaz Jamshidi, Soha Bayginejad, Mehdi Abouzari

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in The Laryngoscope, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed.

  1. Article
  2. Article
  3. Automated classification of online reviews of otolaryngologists.Laryngoscope investigative otolaryngology · 2024
    Article
  4. Article
  5. Assessment of laryngologists' ratings on physician review websites.World journal of otorhinolaryngology - head and neck surgery · 2024
    Article
  6. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Janice T ChuaDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.ORCID 0000-0003-2607-2582
Emily NguyenDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.
Adwight RisbudDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.
Sina Soltanzadeh-ZarandiDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.
Ariel LeeDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.
Shahrnaz JamshidiDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.
Soha BayginejadDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.
Mehdi AbouzariDepartment of Otolaryngology-Head and Neck Surgery, University of California, Irvine, California, U.S.A.ORCID 0000-0002-3585-698X

Funding

University of California Health Participation in the National COVID Cohort Collaborative (N3C)UL1TR001414 · NCATS · UNIVERSITY OF CALIFORNIA-IRVINE · PI COOPER, DAN M, VILAIN, ERIC J. · 2015 to 2023
$35.1M
NRSA Training CoreTL1TR001415 · NCATS · UNIVERSITY OF CALIFORNIA-IRVINE · PI CAIOZZO, VINCENT JAMES, HEAD, ELIZABETH · 2015 to 2023
$4.2M
NCATS NIH HHS TL1 TR001415NCATS NIH HHS UL1 TR001414
6 · The paper itself

Abstract

objective/hypothesisTo assess and characterize online ratings and comments on pediatric otolaryngologists and determine factors that correlate with higher ratings. STUDY

designOnline database analysis.

methodsAll American Society of Pediatric Otolaryngology (ASPO) members were queried on Healthgrades, Vitals, RateMDs, and Yelp for their online ratings and comments as of June 2020. Ratings were normalized for comparison on a five-point Likert scale. All comments were categorized based on context and positive or negative quality.

resultsOf the 561 ASPO members, 489 (87%) were rated on at least one online platform. Of those rated, 410 (84%) were on Healthgrades, 429 (88%) on Vitals, 236 (48%) on RateMDs, and 72 (15%) on Yelp. Across all platforms, the average overall rating was 4.13 ± 0.03 (range, 1.00-5.00). We found significant positive correlations between overall ratings and specific ratings (P < .001) on all individual topics. In addition, the majority of all narrative comments were related to perceived physician bedside manner and clinical outcome, with negative comments correlating negatively with overall score (P < .05). Time spent with the physician was the only category in which both positive and negative comments showed significant correlation with the overall physician rating (P = .016 and P = .017, respectively). Attending a top-ranked medical school or residency program did not correlate with higher or lower ratings.

conclusionsOnline ratings and comments for pediatric otolaryngologists are largely influenced by patient and parent perceptions of physician competence, comforting bedside manner, and office and time management. LEVEL OF EVIDENCE: NA Laryngoscope, 131:2356-2360, 2021.

Indexed as

Clinical CompetenceHumansInternetInternship and ResidencyOtolaryngologistsPatient SatisfactionPediatriciansPerceptionSchools, MedicalSurgeonsUnited Statesonline ratingpatient ratingPediatric otolaryngologistphysician rating

Identifiers

PMID33625763
PMCPMC8382775

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.