ArticleBMC medical informatics and decision making2021
Patient triage system for supporting the operation of dispatch centres and rescue teams.
Article in BMC medical informatics and decision making, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Mobile Triage Applications: A Systematic Review in Literature and Play Store.Journal of medical systems · 2021Pooled it
- Factors Associated with Emergency Department Survival of Out-of-Hospital Cardiac Arrest following Traumatic Brain Injury: A Retrospective Cohort Study.Archives of academic emergency medicine · 2026Article
- Health impact assessment of decentralization of Emergency Medical Services: a case study in Chonburi Province, Thailand.Scientific reports · 2025Article
- Development and usability evaluation of a mHealth application for prehospital triage.Scientific reports · 2025Article
- Evaluation of an App-Based Mobile Triage System for Mass Casualty Incidents: Within-Subjects Experimental Study.Journal of medical Internet research · 2024Article
- Challenges and opportunities to improve efficiency and quality of prehospital emergency care using an mHealth platform: Qualitative study in Rwanda.African journal of emergency medicine : Revue africaine de la medecine d'urgence · 2023Article
- Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review.International journal of emergency medicine · 2023Review
- The Role of Telemedicine in Prehospital Traumatic Hand Injury Evaluation.Diagnostics (Basel, Switzerland) · 2023Review
- Optimizing Operation Time and Travel Distance for Motorcycle Ambulances in Emergency Medical Services.Prehospital and disaster medicine · 2023Article
- Mobile health application for Thai women: investigation and model.BMC medical informatics and decision making · 2022Article
- The impact of the emergency medical services (EMS) automation system on patient care process and user workflow.BMC medical informatics and decision making · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe Thai medical application for patient triage, namely Triagist, is an mHealth application designed to support the pre-hospital process. However, since the functions of the application that are necessary for the pre-hospital process have been found not to be fully developed, the addition of a back-end system has been considered to increase its performance and usability.
objectiveTo determine the ability of the previous version to effectively manage the pre-hospital process and analyse the current problems with the pre-hospital operation. Therefore, the new system was developed to support the connection of dispatch centres or operational centres to the Triagist mobile application and system evaluation.
methodDesign thinking methodology was used to analyse, design and develop a patient triage system to support the pre-hospital process in Thailand based on users' requirements. 68 active members of the rescue teams and emergency medical staff in Chiang Mai and Lampang provinces were recruited to test the reliability of the system based on a prototype application.
resultsThe new medical mobile application for patient triage in Thailand was validated for use due to containing the two essential functions of Initial Dispatch Code (IDC) geolocation and IDC management. When the system was tested by emergency staff who were responsible for using it, those with the least experience were found to use it better than their highly experienced colleagues. Moreover, in cases where the system had been implemented, it was found to determine the frequency of symptoms, the time period during which cases occurred, and the density of cases in each area.
conclusionThis system, which has been developed based on the use of smart technology, will play an important role in supporting emergency services in Thailand by enhancing the efficiency of the pre-hospital process. Emergency centres will receive IDC information from the geolocation system so that they can determine patients' location without undue delay. Emergency services will be able to rapidly prepare the necessary resources and administrative tasks will be supported by linking the dispatch centre to central rescue teams.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.