SynthesisThe British journal of general practice : the journal of the Royal College of General Practitioners2021
Which patients miss appointments with general practice and the reasons why: a systematic review.
Synthesis in The British journal of general practice : the journal of the Royal College of General Practitioners, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 53 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
53 citing papers in PubMed, 73 citations in OpenAlex.
- Reducing Disparities in No Show Rates Using Predictive Model-Driven Live Appointment Reminders for At-Risk Patients: a Randomized Controlled Quality Improvement Initiative.Journal of general internal medicine · 2023Trial
- Clinical, Patient Experience and Service Outcomes of a Leisure Centre-Based NHS Musculoskeletal Physiotherapy Service: A Service Evaluation.Musculoskeletal care · 2026Article
- Factors Affecting Medical Appointment Adherence among Adolescents and Young Adults with Kidney Disease: A Longitudinal Cohort Study.Journal of pediatrics. Clinical practice · 2026Article
- Article
- Factors Associated with Appointment Cancellation on a Commercial Digital Mental Health Platform: A Retrospective Cohort Study in Saudi Arabia.Healthcare (Basel, Switzerland) · 2026Article
- Behavioral and Engagement Predictors of Arthroplasty Clinic No-Shows: A Calibrated Machine Learning Analysis.Arthroplasty today · 2026Article
- Patient-Provider Concordance Reduces Missed Appointments in Texas Primary Care Safety-Net Clinics.Journal of racial and ethnic health disparities · 2026Article
- The impact of the core clerkships on medical students with chronic health conditions and student wellness.BMC medical education · 2026Article
- Decisions to Access Health Care: Voices From Rural Residents in Southeast Australia.The Australian journal of rural health · 2026Article
- Positive effects of student-led health promotion activities at mass gathering events on health modification behaviors.Journal of public health (Oxford, England) · 2026Article
- Prevalence and Drivers of Missed Healthcare Appointments in Poland: Insights From a 2025 Survey.Medical science monitor : international medical journal of experimental and clinical research · 2026Article
- Sociodemographic determinants of appointment no-show in primary care: a cross-sectional study in Renca Commune, Chile (2022-2023).BMC primary care · 2026Article
- A Qualitative Exploration of the Acceptability of a Supported Self-Management Intervention for People With Type 2 Diabetes and Severe Mental Illness.Journal of diabetes research · 2026Article
- Exploring Parental Views of Remote Vision Testing in Children.The British and Irish orthoptic journal · 2026Article
- What are we missing? Reflections on the 'problem' of missed appointments in the UK.NIHR open research · 2026Article
- Early activity and impact of a neighbourhood multidisciplinary team that integrates health and social support for underserved children and young people in Birmingham, UK: an observational study.BMJ paediatrics open · 2025Observational
- Pharmacists' Interventions in Virtual Diabetes Clinics: Cost-Effectiveness Feasibility Study.Healthcare (Basel, Switzerland) · 2025Article
- Building an ultrasound appointment system: focusing on instrument diversity and the scope of physician expertise.BMC medical informatics and decision making · 2025Article
- On Missed Appointments: The Ethics of Nonattendance in General Practice.Journal of evaluation in clinical practice · 2025Article
- Improving general practice appointment booking processes: bureaucratic justice and patient-centred reforms.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundMissed GP appointments have considerable time and cost implications for healthcare services.
aimThis systematic review aims to explore the rate of missed primary care appointments, what the reported reasons are for appointments being missed, and which patients are more likely to miss appointments. DESIGN AND
settingThis study reports the findings of a systematic review. The included studies report the rate or reasons of missed appointments in a primary care setting.
methodDatabases were searched using a pre-defined search strategy. Eligible studies were selected for inclusion based on detailed inclusion criteria through title, abstract, and full text screening. Quality was assessed on all included studies, and findings were synthesised to answer the research questions.
resultsA total of 26 studies met the inclusion criteria for the review. Of these, 19 reported a rate of missed appointments. The mean rate of missed appointments was 15.2%, with a median of 12.9%. Twelve studies reported a reason that appointments were missed, with work or family/childcare commitments, forgetting the appointment, and transportation difficulties most commonly reported. In all, 20 studies reported characteristics of people likely to miss appointments. Patients who were likely to miss appointments were those from minority ethnicity, low sociodemographic status, and younger patients (
conclusionFindings from this review have potential implications for targeted interventions to address missed appointments in primary care. This is the first step for clinicians to be able to target interventions to reduce the rate of missed appointments.
Indexed as
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.