ArticleQuality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation2021
Continuous quality improvement in measure development: Lessons from building a novel clinical feedback system.
Article in Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.
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Who cites it
11 citing papers in PubMed.
- Moving beyond global scores: the added value of clinical dimensions for assessing HRQoL in mental disorders.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2026Article
- Precision of an Inertial System to Evaluate the Finger Tapping Test in Women with Fibromyalgia.Sports (Basel, Switzerland) · 2025Article
- Tracking progress via clinical feedback systems in treatment of substance use disorders: a qualitative study exploring patients' response processes.BMC psychology · 2025Article
- Response processes for patients providing quantitative self-report data: a qualitative study.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2024Article
- Evaluating the Implementation and Clinical Effectiveness of an Innovative Digital First Care Model for Behavioral Health Using the RE-AIM Framework: Quantitative Evaluation.Journal of medical Internet research · 2024Article
- The Connections Matter: Bi-Directional Learning in Program Evaluation and Practice-Oriented Research.Administration and policy in mental health · 2024Article
- Routine Outcome Monitoring and Clinical Feedback in Psychotherapy: Recent Advances and Future Directions.Administration and policy in mental health · 2024Article
- Using feedback tools to enhance the quality and experience of care.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- Initial quantitative development of the Norse Feedback system: a novel clinical feedback system for routine mental healthcare.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- Complexity and potentials of clinical feedback in mental health: an in-depth study of patient processes.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- How therapists and patients need to develop a clinical feedback system after 18 months of use in a practice-research network: a qualitative study.International journal of mental health systems · 2021Article
Corrections and comments
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Authors and funding
3 authors.
Funding
Abstract
purposeWhile the use of clinical feedback systems has become commonplace in psychological treatment, many of the most common instruments used for this purpose have not changed in decades. This paper describes the first four cycles of a measure development method designed to embrace continuous quality improvement.
methodsUsing techniques and philosophies developed in business management and academia-lean continuous quality improvement, action research, and practice research networks-we iterated through multiple cycles of development with the goal of creating an optimal clinical feedback system. These cycles emphasize building capacity to receive and implement feedback from a variety of stakeholders, especially patients and providers of behavioral health services, while also being responsive to quantitative findings from measure development.
resultsIterating measure development with stakeholder feedback over the course of 5 years has resulted in a novel measurement system with 19 subscales administered via branching logic, and a supporting practice research network to sustain development.
conclusionIn developing a new clinical feedback system, the less-frequently-discussed practical aspects of measure development require close attention. Specifically, being willing to embrace change, planning for iteration, and systematically seeking stakeholder feedback are identified as central methods for improving clinical feedback systems.
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