Evidence map›Paper›PMID 33517786›Full record

ArticleJournal of health services research & policy2021

Sociodemographic inequalities in patients' experiences of primary care: an analysis of the General Practice Patient Survey in England between 2011 and 2017.

Catherine L Saunders, Sarah Flynn, Efthalia Massou, Georgios Lyratzopoulos, Gary Abel, Jenni Burt

Open access · hybridAbstract read
In one paragraph

Article in Journal of health services research & policy, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
19citing papers in PubMed, 1 pooled it
4.9field-weighted citation impact, top 5% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

19 citing papers in PubMed, 1 synthesis or guideline pooled it, 32 citations in OpenAlex.

  1. What patients want from access to UK general practice: systematic review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025
    Pooled it
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  7. Observational
  8. Strengthening general practice will help improve longevity and could reduce health inequalities.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025
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  10. Review
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  16. Continuity of care in diverse ethnic groups: a general practice record study in England.The British journal of general practice : the journal of the Royal College of General Practitioners · 2023
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 5 institutions in 2 countries.

Catherine L SaundersSenior Research Associate, Department of Public Health and Primary Care, University of Cambridge, UK.ORCID 0000-0002-3127-3218
Sarah FlynnMPhil Student, Department of Public Health and Primary Care, University of Cambridge, UK; Resident Physician, Department of Medicine, University of California San Francisco, USA.
Efthalia MassouResearch Associate, Department of Public Health and Primary Care, University of Cambridge, UK.
Georgios LyratzopoulosProfessor of Cancer Epidemiology, Epidemiology of Cancer Healthcare and Outcomes (ECHO), Department of Behavioural Sciences and Health, Institute of Epidemiology and Health Care (IEHC), University College London, UK.
Gary AbelAssociate Professor, University of Exeter Medical School (Primary Care), University of Exeter, UK.
Jenni BurtSenior Social Scientist, The Healthcare Improvement Studies (THIS) Institute, University of Cambridge, UK *These authors (CLS and SF) contributed equally to this work.
University of Cambridge · GBInstitute for Healthcare Improvement · USUniversity College London · GBUniversity of California, San Francisco · USUniversity of Exeter · GB

Funding

Cancer Research UK 18180
6 · The paper itself

Abstract

objectiveYounger people, minority ethnic groups, sexual minorities and people of lower socioeconomic status report poorer experiences of primary care. In light of NHS ambitions to reduce unwarranted variations in care, we aimed to investigate whether inequalities in patient experience of primary care changed between 2011 and 2017, using data from the General Practice Patient Survey in England.

methodsWe considered inequalities in relation to age, sex, deprivation, ethnicity, sexual orientation and geographical region across five dimensions of patient experience: overall experience, doctor communication, nurse communication, access and continuity of care. We used linear regression to explore whether the magnitude of inequalities changed between 2011 and 2017, using mixed models to assess changes within practices and models without accounting for practice to assess national trends.

resultsWe included 5,241,408 responses over 11 survey waves from 2011-2017. There was evidence that inequalities changed over time (p < 0.05 for 27/30 models), but the direction and magnitude of changes varied. Changes in gaps in experience ranged from a 1.6 percentage point increase for experience of access among sexual minorities, to a 5.6 percentage point decrease for continuity, where experience worsened for older ages. Inequalities in access in relation to socio-economic status remained reasonably stable for individuals attending the same GP practice; nationally inequalities in access increased 2.1 percentage points (p < 0.0001) between respondents living in more/less deprived areas, suggesting access is declining fastest in practices in more deprived areas.

conclusionsThere have been few substantial changes in inequalities in patient experience of primary care between 2011 and 2017.

Indexed as

General PracticeAgedEnglandFemaleHumansMaleMiddle AgedMinority GroupsPrimary Health CareSurveys and QuestionnairesGeneral Practice Patient Survey, longitudinal, patient experience

Identifiers

PMID33517786
PMCPMC8182330
OpenAlexW3128027384

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.