ArticleHealth expectations : an international journal of public participation in health care and health policy2021
"Care is not care if it isn't person-centred": A content analysis of how Person-Centred Care is expressed on Twitter.
Article in Health expectations : an international journal of public participation in health care and health policy, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed.
- Assessing Self-Help Orientation Among German Rehabilitation Clinics: Website Content Analysis.Journal of medical Internet research · 2025Article
- How can we meet the needs of patients, their families and their communities? A qualitative study including clinicians, consumer representatives, patients, and community members.BMC health services research · 2023Article
- A content analysis on the perceptions of LGBTQ+ (centred) health care on Twitter.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Operationalisation of person-centred care in a real-world setting: a case study with six embedded units.BMC health services research · 2022Article
- Stakeholder involvement in care transition planning for older adults and the factors guiding their decision-making: a scoping review.BMJ open · 2022Article
- An outbreak of appreciation: A discursive analysis of tweets of gratitude expressed to the National Health Service at the outset of the COVID-19 pandemic.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- "Care is not care if it isn't person-centred": A content analysis of how Person-Centred Care is expressed on Twitter.Health expectations : an international journal of public participation in health care and health policy · 2021Article
Corrections and comments
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Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPerson-Centred Care (PCC) has been the subject of growing interest in recent decades. Even though there is no conceptual consensus regarding PCC, many health-care institutions have implemented elements into their care.
objectiveThis study aimed to investigate the PCC topics presented by different stakeholder groups on Twitter and to explore the perceptions of PCC within the content of the tweets.
methodTweets with mentions of PCC in various translations were collected through a Twitter Application Programming Interface in October 2019. The tweets were analysed using quantitative and qualitative content analysis.
resultsFive stakeholder groups and ten topics were identified within 1540 tweets. The results showed that the PCC content focused on providing information and opinions rather than expressing experiences of PCC in practice. Qualitative content analysis of 428 selected tweets revealed content on a vision that all care should be person-centred but that the realization of that vision was more complicated.
conclusionsTwitter has shown to be a quick and non-intrusive data collection tool for uncovering stakeholders' expressions concerning PCC. The PCC content revealed that stakeholders feel a need to 'educate' others about their perception of PCC when experiences and real-life applications are missing. More action should be taken for the implementation of PCC rather than circulating PCC vision without operationalization in care. PUBLIC CONTRIBUTION: The public provided the data through their posts on Twitter, and it is their perception of PCC that is studied here.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.