Evidence map›Paper›PMID 33478497›Full record

ArticleBMC health services research2021

Leveraging Telehealth to improve access to care: a qualitative evaluation of Veterans' experience with the VA TeleSleep program.

Francesca M Nicosia, Bhavika Kaul, Annette M Totten, Molly C Silvestrini, Katherine Williams, Mary A Whooley, Kathleen F Sarmiento

Abstract read
In one paragraph

Article in BMC health services research, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
17citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

17 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Trial
  3. Article
  4. Article
  5. Effectiveness of mailed versus in-person PAP initiation in the Veterans Affairs' TeleSleep program.Journal of clinical sleep medicine : JCSM : official publication of the American Academy of Sleep Medicine · 2025
    Article
  6. Article
  7. Recommendations for permanent sleep telehealth: an American Academy of Sleep Medicine position statement.Journal of clinical sleep medicine : JCSM : official publication of the American Academy of Sleep Medicine · 2025
    Article
  8. Article
  9. Article
  10. Feasibility of Remote Administration of the Uniform Data Set-Version 3 for Assessment of Older Adults With Mild Cognitive Impairment and Alzheimer's Disease.Archives of clinical neuropsychology : the official journal of the National Academy of Neuropsychologists · 2024
    Article
  11. Review
  12. Article
  13. Article
  14. Article
  15. Article
  16. Article
  17. Patient experiences with telehealth in sleep medicine: a qualitative evaluation.Journal of clinical sleep medicine : JCSM : official publication of the American Academy of Sleep Medicine · 2021
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Francesca M NicosiaSan Francisco VA Medical Center, 4150 Clement Street, 151-R, San Francisco, CA, 94121, USA. Francesca.nicosia@ucsf.edu.ORCID http://orcid.org/0000-0003-4040-7625
Bhavika KaulSan Francisco VA Medical Center, 4150 Clement Street, 151-R, San Francisco, CA, 94121, USA.
Annette M TottenOregon Health & Science University, Portland, USA.
Molly C SilvestriniVA Puget Sound Health Care System, Seattle, USA.
Katherine WilliamsSan Francisco VA Medical Center, 4150 Clement Street, 151-R, San Francisco, CA, 94121, USA.
Mary A WhooleySan Francisco VA Medical Center, 4150 Clement Street, 151-R, San Francisco, CA, 94121, USA.
Kathleen F SarmientoSan Francisco VA Medical Center, 4150 Clement Street, 151-R, San Francisco, CA, 94121, USA.

Funding

Measurement Science QUERI ProgramIP1HX002002 · VA · VETERANS AFFAIRS MED CTR SAN FRANCISCO · PI BROWN, REBECCA TYLER, KALTENBACH, TONYA R · 2020 to 2020
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6 · The paper itself

Abstract

backgroundObstructive sleep apnea is common among rural Veterans, however, access to diagnostic sleep testing, sleep specialists, and treatment devices is limited. To improve access to sleep care, the Veterans Health Administration (VA) implemented a national sleep telemedicine program. The TeleSleep program components included: 1) virtual clinical encounters; 2) home sleep apnea testing; and 3) web application for Veterans and providers to remotely monitor symptoms, sleep quality and use of positive airway pressure (PAP) therapy. This study aimed to identify factors impacting Veteran's participation, satisfaction and experience with the TeleSleep program as part of a quality improvement initiative.

methodsSemi-structured interview questions elicited patient perspectives and preferences regarding accessing and engaging with TeleSleep care. Rapid qualitative and matrix analysis methods for health services research were used to organize and describe the qualitative data.

resultsThirty Veterans with obstructive sleep apnea (OSA) recruited from 6 VA telehealth "hubs" participated in interviews. Veterans reported positive experiences with sleep telemedicine, including improvements in sleep quality, other health conditions, and quality of life. Access to care improved as a result of decreased travel burden and ability of both clinicians and Veterans to remotely monitor and track personal sleep data. Overall experiences with telehealth technology were positive. Veterans indicated a strong preference for VA over non-VA community-based sleep care. Patient recommendations for change included improving scheduling, continuity and timeliness of communication, and the equipment refill process.

conclusionsThe VA TeleSleep program improved patient experiences across multiple aspects of care including a reduction in travel burden, increased access to clinicians and remote monitoring, and patient-reported health and quality of life outcomes, though some communication and continuity challenges remain. Implementing telehealth services may also improve the experiences of patients served by other subspecialties or healthcare systems.

Indexed as

Sleep Apnea, ObstructiveTelemedicineVeteransHealth Services AccessibilityHumansQuality of LifeUnited StatesUnited States Department of Veterans AffairsPatient experienceQualitative researchSleep medicineTelehealthVeterans

Identifiers

PMID33478497
PMCPMC7818059

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.