ArticleGerontology & geriatric medicine
A Question of Access: Exploring the Perceived Benefits and Barriers of Intelligent Voice Assistants for Improving Access to Consumer Health Resources Among Low-Income Older Adults.
Article in Gerontology & geriatric medicine. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers, 1 of them a synthesis that pooled it.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
22 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient and Carer-Related Facilitators and Barriers to the Adoption of Assistive Technologies for the Care of Older Adults: Systematic Review.JMIR aging · 2025Pooled it
- Article
- Article
- Review
- Voice Assistants for Mental Health Services: Designing Dialogues with Homebound Older Adults.DIS. Designing Interactive Systems (Conference) · 2024Article
- What drives low-income older adults' intention to use mobility applications?Geriatrics & gerontology international · 2024Article
- Patient Perspectives on the Use of Artificial Intelligence in Health Care: A Scoping Review.Journal of patient-centered research and reviews · 2024Article
- Factors influencing older adults' acceptance of voice assistants.Frontiers in psychology · 2024Article
- Screen or No Screen? Lessons Learnt from a Real-World Deployment Study of Using Voice Assistants With and Without Touchscreen for Older Adults.ASSETS. Annual ACM Conference on Assistive Technologies · 2023Article
- Factors Influencing the Acceptability, Acceptance, and Adoption of Conversational Agents in Health Care: Integrative Review.Journal of medical Internet research · 2023Review
- Telemedicine and Digital Medicine in the Clinical Management of Hypertension and Hypertension-Related Cardiovascular Diseases: A Position Paper of the Italian Society of Arterial Hypertension (SIIA).High blood pressure & cardiovascular prevention : the official journal of the Italian Society of Hypertension · 2023Article
- Factors influencing technology use among low-income older adults: A systematic review.Heliyon · 2023Review
- Development and preliminary testing of a questionnaire to measure mobile health information-seeking behaviour in people with cancer.Nursing open · 2023Review
- How do Older Adults Set Up Voice Assistants? Lessons Learned from a Deployment Experience for Older Adults to Set Up Standalone Voice Assistants.DIS. Designing Interactive Systems (Conference) · 2023Article
- When Artificial Intelligence Voices Human Concerns: The Paradoxical Effects of AI Voice on Climate Risk Perception and Pro-Environmental Behavioral Intention.International journal of environmental research and public health · 2023Article
- Caregiver Expectations of Interfacing With Voice Assistants to Support Complex Home Care: Mixed Methods Study.JMIR human factors · 2022Article
- "It's Kind of Like Code-Switching": Black Older Adults' Experiences with a Voice Assistant for Health Information Seeking.Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference · 2022Article
- Voice-Controlled Intelligent Personal Assistants in Health Care: International Delphi Study.Journal of medical Internet research · 2021Article
- Comparing Older and Younger Adults Perceptions of Voice and Text-based Search for Consumer Health Information Tasks.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2021Article
- Potential and Pitfalls of Digital Voice Assistants in Older Adults With and Without Intellectual Disabilities: Relevance of Participatory Design Elements and Ecologically Valid Field Studies.Frontiers in psychology · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Intelligent voice assistants (IVAs) such as Amazon Echo and Google Home present a promising opportunity to improve access to consumer health information and resources for older adults. However, researchers know little about older adults' opinions of using IVAs for these potentially critical tasks, particularly those with already limited access. In this paper, we explore older adults' views about IVAs for consumer health and wellness information with the goal of better understanding what they envision as benefits and barriers of using such technology in the future. We shared an IVA prototype with ten older adults (60 years of age or older). We interviewed them about how a similar system might impact their access to consumer health information. Participants saw the potential for IVAs to improve their search experiences and support them with other health tasks. However, participants were also concerned about adopting an IVA for health due to access barriers, confidentiality risks, and concerns about receiving trusted information. Based on our findings, we discuss considerations for designing IVAs for underserved, older adult populations.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.