Evidence map›Paper›PMID 33456739›Full record

ArticleInternational journal of preventive medicine2020

Situation Analysis for Promotion of Hot-Lines: An Experience from Iran.

Shirin Djalalinia, Ahmad Hejabi, Jafar Bolhari, Ali Asadi, Hossein Naseri, Mahdi Mirmohammad Sadeghi, Mohammad Shams Mehrabadi, Masoumeh Dejman, Monir Eftekhari, Mehrdad Kazemzadeh Atoofi

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Article in International journal of preventive medicine, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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2 · The registry

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No citing paper in PubMed yet.

4 · The record

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5 · Who and what money

Authors and funding

10 authors.

Shirin DjalaliniaNon-communicable Diseases Research Center, Endocrinology and Metabolism Research Institute, Tehran University of Medical Sciences, Tehran, Iran.
Ahmad HejabiMental, Social, and Addiction Office, Ministry of Health and Medical Education, Tehran, Iran.
Jafar BolhariSpiritual Health Research Center, Iran University of Medical Sciences, Tehran, Iran.
Ali AsadiMental, Social, and Addiction Office, Ministry of Health and Medical Education, Tehran, Iran.
Hossein NaseriDeputy of Prevention, Welfare Organization of Iran, Tehran, Iran.
Mahdi Mirmohammad SadeghiConsultation, Welfare Organization of Iran, Tehran, Iran.
Mohammad Shams MehrabadiSpiritual Health Research Center, Iran University of Medical Sciences, Tehran, Iran.
Masoumeh DejmanAmarex Clinical Research, MD, USA.
Monir EftekhariDeputy of Research and Technology, Ministry of Health and Medical Education, Tehran, Iran.
Mehrdad Kazemzadeh AtoofiSpiritual Health Research Center, Iran University of Medical Sciences, Tehran, Iran.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe hot line services were developed in response to the perceived need for 24-hour help services in crises ranging from suicide to unwanted pregnancy. This study is aimed at analyzing the strengths, weaknesses, challenges, and suggestions of improving the performance of the help centers from the perspective of key stakeholders.

methodsWe conducted a qualitative study to elicit the key informants' opinion regarding the performance of Iranian hot-lines. All the conversations were audio-recorded with the permission of the participants. To reach the saturation limit, the number of interviews was completed in the saturation of data. Data was gathered from 15 individual in-depth interviews. Collecting and analyses of data was based on content analysis through which simultaneously during texts open coding, main concepts were extracted and then in axial coding similar concepts were categorized.

resultsAccording to the study results, there is no specific and independent system for assessing the hot- lines. One of the major weaknesses was the lack of standard protocols. Most participants believed that most of these guidelines came from the general principles of counseling and are not standard. As another point, the existence of referral services is one of the main problems of counseling lines. The most important suggestion from the majority of experts were the development of services and modification of their investments.

conclusionsThe findings, in addition to providing the applied data for policy-making in the health system, will significantly contribute to the creation of scientific, technical, and skillful personnel in the community of researchers.

Indexed as

Hot-linequalitative studysituation analysis

Identifiers

PMID33456739
PMCPMC7804869

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LicenceCC BY-NC-SA
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.