ArticlePatient education and counseling2021
Critical observations on and suggested ways forward for healthcare communication during COVID-19: pEACH position paper.
Article in Patient education and counseling, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
29 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Assessing and improving communication strategies among healthcare providers and African American individuals with systemic lupus: a scoping review.BMC rheumatology · 2026Pooled it
- Investigating Organizational Learning and Adaptations for Improved Disaster Response Towards "Resilient Hospitals:" An Integrative Literature Review.Prehospital and disaster medicine · 2022Pooled it
- Mind the gap: a nationwide survey study of undergraduate medical communication curricula in Italy.BMC medical education · 2026Article
- "It's about creating a sense of we": exploring the role of civil society in intercultural communication during COVID-19 in Stockholm, Sweden.Frontiers in public health · 2026Article
- Measurement of professional nursing communication competence: Psychometric properties of the Nursing Communication Competence Measurement Instrument.International journal of nursing studies advances · 2025Article
- Ubiquitous News Coverage and Its Varied Effects in Communicating Protective Behaviors to American Adults in Infectious Disease Outbreaks: Time-Series and Longitudinal Panel Study.Journal of medical Internet research · 2025Article
- How to make sense of information about COVID-19 and the vaccine from the authorities? A qualitative study of migrants' experiences in two Swedish communities.PLOS global public health · 2025Article
- Impact of Regulatory Risk Communication on Thrombosis With Thrombocytopenia Syndrome for COVID-19 Adenovirus Vector Vaccines on European Healthcare Professionals.Pharmacoepidemiology and drug safety · 2024Article
- Determinants of Doctor-Patient Communication in Terms of Patient Rights During the COVID-19 Pandemic.Healthcare (Basel, Switzerland) · 2024Article
- New Frontiers in Health Literacy: Using ChatGPT to Simplify Health Information for People in the Community.Journal of general internal medicine · 2024Observational
- Readability and beyond - Health literacy and numeracy and COVID-19 communications in early childhood education: Are we communicating effectively?Patient education and counseling · 2023Article
- Article
- Supporting US healthcare providers for successful vaccine communication.BMC health services research · 2023Article
- "Health without Borders": Early Findings and Lessons Learned from a Health Promotion Program for Ethnic Minorities Living in Italy.International journal of environmental research and public health · 2023Article
- A Pilot of Digital Whiteboards for Improving Patient Satisfaction in the Emergency Department: Nonrandomized Controlled Trial.JMIR formative research · 2023Article
- Canadian dental hygienists' experiences and perceptions of regulatory guidelines during the COVID-19 pandemic: a qualitative descriptive analysis.BMC health services research · 2022Article
- Support for health care workers and psychological distress: thinking about now and beyond the COVID-19 pandemic.Health promotion and chronic disease prevention in Canada : research, policy and practice · 2022Article
- Main COVID-19 information sources in a culturally and linguistically diverse community in Sydney, Australia: A cross-sectional survey.Patient education and counseling · 2022Article
- Article
- Associations among political voting preference, high-risk health status, and preventative behaviors for COVID-19.BMC public health · 2022Article
Corrections and comments
- Commented on by
Authors and funding
14 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveCommunication in healthcare has influenced and been influenced by the COVID-19 pandemic. In this position paper, we share observations based on the latest available evidence and experiential knowledge that have emerged during the pandemic, with a specific focus on policy and practice.
methodsThis is a position paper that presents observations relating to policy and practice in communication in healthcare related to COVID-19.
resultsThrough our critical observations as experts in the field of healthcare communication, we share our stance how healthcare communication has occured during the pandemic and suggest possible ways of improving policy and professional practice. We make recommendations for policy makers, healthcare providers, and communication experts while also highlighting areas that merit further investigation regarding healthcare communication in times of healthcare crises.
conclusionWe have witnessed an upheaval of healthcare practice and the development of policy on-the-run. To ensure that policy and practice are evidence-based, person-centred, more inclusive and equitable, we advocate for critical reflection on this symbiotic relationship between COVID-19 and the central role of communication in healthcare. PRACTICE IMPLICATIONS: This paper provides a summary of the key areas for development in communication in healthcare during COVID-19. It offers recommendations for improvement and a call to review policies and practice to build resilience and inclusive and equitable responsiveness in communication in healthcare.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.