Evidence map›Paper›PMID 33400047›Full record

SynthesisCommunity mental health journal2021

Measures Evaluating Patient Satisfaction in Integrated Health Care Settings: A Systematic Review.

Denise Black, Mary L Held, Jessica Skeesick, Tiffney Peters

Abstract readSystematic Review
PubMed Publisher
In one paragraph

Synthesis in Community mental health journal, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed
6.4field-weighted citation impact, top 4% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed, 26 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors at 2 institutions in 1 country.

Denise BlackCollege of Social Work, University of Tennessee, 1618 Cumberland Ave., Knoxville, TN, 37996, USA.
Mary L HeldCollege of Social Work, University of Tennessee, 1618 Cumberland Ave., Knoxville, TN, 37996, USA. mheld@utk.edu.ORCID 0000-0002-2521-8423
Jessica SkeesickDenver District Attorney's Office, Denver, USA.
Tiffney PetersCollege of Social Work, University of Tennessee, 1618 Cumberland Ave., Knoxville, TN, 37996, USA.
Knoxville College · USOffice of the Attorney General · US

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Integrated health care includes joint, outpatient delivery of medical and behavioral health services. Traditional patient satisfaction measures might fail to capture the discrete delivery approaches in this model. To identify patient satisfaction measures used in integrated health care settings, a systematic review was conducted of US-based studies conducted in adult outpatient integrated care settings from 1999 through 2020. Study quality was assessed using standards recommended by the COSMIN guidelines. The review yielded a sample of 23 studies, consisting of 10 standardized measures and 6 self-developed tools. All studies/measures met at least one of the identified COSMIN guidelines, demonstrating quality of the measures. While most measures evaluated key elements of integration, including access, communication, and relationships, only one standardized measure evaluated elements of care specific to practice in integrated care. Findings suggest a need for a comprehensive patient satisfaction measure that captures important aspects of the integrated health care experience.

Indexed as

Patient SatisfactionAdultHumansCommunity mental healthIntegrated health careMeasuresPatient satisfaction

Identifiers

PMID33400047
OpenAlexW3118677084

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.