ArticleHealthcare (Basel, Switzerland)2020
The Managerial Implications of the Key Performance Indicators in Healthcare Sector: A Cluster Analysis.
Article in Healthcare (Basel, Switzerland), 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers, 2 of them syntheses that pooled it.
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Who cites it
14 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Key performance indicators of hospital supply chain: a systematic review.BMC health services research · 2024Pooled it
- A systematic review: the dimensions to evaluate health care performance and an implication during the pandemic.BMC health services research · 2022Pooled it
- Patient Experience at Discharge: A Quality Improvement Study in an Armed Forces Hospital, Saudi Arabia.Journal of patient experience · 2025Article
- An implementation manual for an interprofessional enhanced recovery after surgery protocol in cardiac surgery following international established frameworks.Frontiers in cardiovascular medicine · 2024Article
- Article
- Analysis of Medico-Legal Complaint Data: A Retrospective Study of Three Large Italian University Hospitals.Healthcare (Basel, Switzerland) · 2023Article
- The Role of the COVID-19 Crisis in Shaping Urban Planning for Improved Public Health: A Triangulated Study.International journal of environmental research and public health · 2023Article
- Analyzing the key performance indicators of circular supply chains by hybrid fuzzy cognitive mapping and Fuzzy DEMATEL: evidence from healthcare sector.Environment, development and sustainability · 2022Article
- Improving the Effectiveness of Healthcare: Diagnosis-Centered Care Vs. Person-Centered Health Promotion, a Long Forgotten New Model.Frontiers in public health · 2022Article
- Critical Factors and Economic Methods for Regulatory Impact Assessment in the Medical Device Industry.Risk management and healthcare policy · 2022Review
- Recommending Suitable Smart Technology Applications to Support Mobile Healthcare after the COVID-19 Pandemic Using a Fuzzy Approach.Healthcare (Basel, Switzerland) · 2021Article
- Pathogenesis and Management of COVID-19.Journal of xenobiotics · 2021Review
- Analyzing the Impact of Vaccine Availability on Alternative Supplier Selection Amid the COVID-19 Pandemic: A cFGM-FTOPSIS-FWI Approach.Healthcare (Basel, Switzerland) · 2021Article
- Comparative Statistical Analysis of Key Performance Indicators in the Health System.Current health sciences journalArticle
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2 authors.
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Abstract
The aim of the paper is to identify a set of the key performance indicators (KPIs) in order to provide managers and employees from the healthcare system with recommendations for evaluating, monitoring, and controlling the critical factors that influence the performance of the healthcare sector in Algeria during a pandemic crisis. During February-August 2020, a cross-sectional survey design was administrated to medical employees from hospitals situated in the northeastern part of Algeria. Our findings proved that the four groups of KPIs correlate to each other, and during this period, the triple relationship among human factor-technology-medication plays a decisive role in reducing the pressure on the medical system and overcoming the crisis. In order to increase the efficiency of the decision-making process, a hierarchy of KPIs is recommended in terms of their impact on the performance of medical staff. The practical importance of our research consists in ranking KPIs on four clusters that support managers to focus on both the human factor (clinical errors, infection rate, and medication errors) and the technical elements of maximum importance (laboratory test time, location of the facility, and sufficient air).
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