ArticleInternational journal of environmental research and public health2020
Perceived Factors of Stress and Its Outcomes among Hotel Housekeepers in the Balearic Islands: A Qualitative Approach from a Gender Perspective.
Article in International journal of environmental research and public health, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 2 of them syntheses that pooled it.
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Who cites it
10 citing papers in PubMed, 2 syntheses or guidelines pooled it, 21 citations in OpenAlex.
- Prevalence of work-related health conditions among hotel housekeepers: a systematic review and meta-analysis.Archives of public health = Archives belges de sante publique · 2026Pooled it
- Incorporating gendered analysis and flexibility in heavy work investment studies: a systematic literature review.Frontiers in psychology · 2024Pooled it
- Smoking, Nutritional Status, and Their Associations with Hypertension and Hematological Disorders Among Hotel Workers: Implications for Indonesian Occupational Health Nursing.International journal of environmental research and public health · 2026Article
- Psychosocial Work Factors, Job Stress, and Self-Rated Health Among Hotel Housekeepers.Workplace health & safety · 2025Article
- Socioeconomic determinants and self-rated health among hotel housekeepers in the Balearic Islands (Spain).Frontiers in public health · 2024Article
- Article
- Investigating employees' deviant work behavior in the hotel industry during COVID-19: Empirical evidence from an emerging country.Tourism management perspectives · 2022Article
- Effects of vigor at work and weekly physical activity on job stress and mental health.Scientific reports · 2022Article
- Chronic Pain and Work Conditions of Hotel Housekeepers: A Descriptive Study.International journal of environmental research and public health · 2022Article
- Hotel housekeepers and occupational health: experiences and perceived risks.Annals of occupational and environmental medicine · 2022Article
Corrections and comments
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Authors and funding
5 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Tourism is the main economic sector in the Balearic Islands (Spain) and hotel housekeepers (HHs) are a large occupational group, in which stress is becoming a major issue. This study aims at exploring in-depth factors perceived as stressors by HHs and key-informants, and their effects on work-life balance (WLB). A qualitative design with phenomenological approach was used, conducting six focus groups with 34 HHs and 10 individual interviews with key-informants. Results were analyzed adopting the job demands-resources model and a gender perspective. High demands, e.g., work overload, time pressure, physical burden…, lack of enough resources and little control, derived from role conflict, unexpected events…, were the most important factors explaining HHs' stress. Additionally, this imbalance was perceived as leading to health problems, mainly musculoskeletal disorders. Working schedule was mentioned as a facilitator to WLB, whereas an imbalance between job demands and resources led to work-home conflict, preventing them from enjoying leisure time. Multiple roles at work and at home increased their stress. HHs experienced their job as invisible and unrecognised. Regarding practical implications, our recommendations for hotel organization include reducing workload and increasing resources, which would improve the job demands-resource balance, diminish negative mental and physical outcomes and improve WLB.
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