Evidence map›Paper›PMID 33352836›Full record

ArticlePharmacy (Basel, Switzerland)2020

A Presentation of Central Communication Aspects in the Patient-Provider Relationship-Potential Learnings for Community Pharmacists.

Nima Jowkar, Nina Fjeldsø, Lotte Stig Nørgaard, Sofia Kälvemark Sporrong, Ramune Jacobsen, Susanne Kaae

Abstract read
In one paragraph

Article in Pharmacy (Basel, Switzerland), 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Nima JowkarSocial and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 1165 Copenhagen, Denmark.
Nina FjeldsøSocial and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 1165 Copenhagen, Denmark.
Lotte Stig NørgaardSocial and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 1165 Copenhagen, Denmark.ORCID 0000-0002-3490-0475
Sofia Kälvemark SporrongSocial and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 1165 Copenhagen, Denmark.ORCID 0000-0001-5848-8625
Ramune JacobsenSocial and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 1165 Copenhagen, Denmark.ORCID 0000-0002-8142-9807
Susanne KaaeSocial and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 1165 Copenhagen, Denmark.ORCID 0000-0002-8187-365X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Several studies have shown that communication between patients and HCPs is still not optimal in integrating patients' perspectives on how best to manage their diseases and their medication. One such area where encounters between patients and professionals still needs to develop to better incorporate the patient's perspective is pharmacy practice. The aim of this study was therefore to explore and present new typologies and communication aspects of HCP-patient relationships since a comprehensive literature search in 1997 conducted by Sondell and Söderfeldt, and relate the findings to pharmacy practice. In total, 11 articles were identified by applying the techniques of a purposeful literature search. The articles covered aspects of: shifting and adapting roles during the encounter, techniques to ensure individualizing in the encounter, avoiding inappropriate routines, coping with internet-informed patients, achieving mutual goals, dealing with uncertainty including avoiding rigid preconceptions, using social conversation, incorporating patients' prior experiences, aligning language, adapting greetings and exploring the cultures and communication patterns of patients from other ethnic backgrounds. The variety of these communication aspects points to the immense complexity of communication as a practice discipline. This article has presented some of the literature that pharmacists can consult, in the endeavor of improving their communication practices.

Indexed as

communicationpharmacyrelationship

Identifiers

PMID33352836
PMCPMC7768490

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.