ArticleJournal of medical Internet research2020
The Influence of Doctors' Online Reputation on the Sharing of Outpatient Experiences: Empirical Study.
Article in Journal of medical Internet research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers, 2 of them syntheses that pooled it.
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Who cites it
19 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Extending Signaling Theory in Online Health Communities to Address Medical Information Asymmetry: Systematic Review With Narrative Synthesis.Journal of medical Internet research · 2025Pooled it
- Influencing factors of patients' behavior of healthcare seeking: a meta-analysis in China.Frontiers in public health · 2025Pooled it
- Deciphering patient selection of physicians in online health communities: insights from a dual-path perspective.BMC psychology · 2025Article
- How is patient trust transferred from online medical platforms to offline?Frontiers in public health · 2025Article
- Exploratory analysis of factors influencing hospital preferences among the Lebanese population: a cross-sectional study.BMJ open · 2024Article
- Impact Analysis of COVID-19 Pandemic on Hospital Reviews on Dianping Website in Shanghai, China: Empirical Study.Journal of medical Internet research · 2024Article
- Navigating the Digital Landscape: Embracing Innovation, Addressing Challenges, and Prioritizing Patient-Centric Care.Cureus · 2024Review
- The lead time and geographical variations of Baidu Search Index in the early warning of COVID-19.Scientific reports · 2023Article
- The Use of Web-Based Patient Reviews to Assess Medical Oncologists' Competency: Mixed Methods Sequential Explanatory Study.JMIR formative research · 2023Article
- Review
- Determinants Influencing the Adoption of Internet Health Care Technology Among Chinese Health Care Professionals: Extension of the Value-Based Adoption Model With Burnout Theory.Journal of medical Internet research · 2023Article
- Determining factors affecting the user's intention to disclose privacy in online health communities: a dual-calculus model.Frontiers in public health · 2023Article
- Changes in Doctor-Patient Relationships in China during COVID-19: A Text Mining Analysis.International journal of environmental research and public health · 2022Article
- Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey.Healthcare (Basel, Switzerland) · 2022Article
- Study on the Relationships between Doctor Characteristics and Online Consultation Volume in the Online Medical Community.Healthcare (Basel, Switzerland) · 2022Article
- How to Maintain a Sustainable Doctor-Patient Relationship in Healthcare in China: A Structural Equation Modeling Approach.Journal of healthcare engineering · 2022Article
- A Comparison Study of Doctor-Patient Internet Interactions in Traditional and Modern Medicine: Empirical Evidence from Online Healthcare Communities.Evidence-based complementary and alternative medicine : eCAM · 2022Article
- Consultation Pricing of the Online Health Care Service in China: Hierarchical Linear Regression Approach.Journal of medical Internet research · 2021Article
- Patient Trust and Reputation Management in Dental and Ophthalmology Practices.Romanian journal of ophthalmologyArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe internet enables consumers to evaluate products before purchase based on feedback submitted by like-minded individuals. Displaying reviews allows customers to assess comparable experiences and encourages trust, increased sales, and brand positivity. Customers use reviews to inform decision making, whereas organizations use reviews to predict future sales. Prior studies have focused on manufactured products, with little attention being paid to health care services. In particular, whether patients prefer to use websites to discuss doctors' reputation has so far remained unanswered.
objectiveThis study aims to investigate how patient propensity to post treatment experiences changes based on doctors' online reputation (medical quality and service attitude) in delivering outpatient care services. Further, this study examines the moderating effects of hospitals' (organizational) online reputation and disease severity.
methodsFractional logistic regression was conducted on data collected from 7183 active doctors in a Chinese online health community to obtain empirical results.
resultsOur findings show that patients prefer to share treatment experiences for doctors who have a higher medical quality and service attitude (β
conclusionsOur research contributes to both theory and practice by extending the current understanding of the impact of individual reputation on consumer behavior. We investigate the moderating effects of organizational reputation and consumer characteristics in online health communities.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.