ArticleJournal of patient experience2020
Patient Experience Drivers of Overall Satisfaction With Care in Cancer Patients: Evidence From Responders to the English Cancer Patient Experience Survey.
Article in Journal of patient experience, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers.
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Who cites it
17 citing papers in PubMed.
- Determinants of attendant satisfaction with oncology service quality in Tamil Nadu, India: a cross-sectional study.Scientific reports · 2026Article
- Patient Satisfaction and Supportive Care Pathways in a German Head and Neck Tumor Center: A Prospective Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
- Understanding experiences of optimal survivorship care: findings from a population-based study of cancer survivors.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025Article
- "I Became the Messenger Between the Hospitals": A Study on the Journeys of People With Cancer Using the Critical Incident Technique.Health expectations : an international journal of public participation in health care and health policy · 2025Article
- Analysis of the Results of Monitoring the Quality of Services in Oncological Treatment, Conducted as Part of the Pilot Project of the National Cancer Network for Lung Cancer in 2019-2023, in Poland.Patient preference and adherence · 2025Article
- Satisfaction and quality of life of Palestinian women with newly diagnosed breast cancer: a one-year follow-up study.Frontiers in psychology · 2025Article
- Article
- Satisfaction with radiotherapy care among cancer patients treated in Germany-secondary analysis of a large multicenter study.Strahlentherapie und Onkologie : Organ der Deutschen Rontgengesellschaft ... [et al] · 2024Article
- Article
- Factors affecting overall care experience for people living with rare conditions in the UK: exploratory analysis of a quantitative patient experience survey.Orphanet journal of rare diseases · 2024Article
- Caring for older adults with cancer in Canada: Views from healthcare providers and cancer care allies in the community.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024Article
- Age-related experiences of colorectal cancer diagnosis: a secondary analysis of the English National Cancer Patient Experience Survey.BMJ open gastroenterology · 2023Article
- Patients' experiences with cancer care in Switzerland: Results of a multicentre cross-sectional survey.European journal of cancer care · 2022Article
- Patients' cancer care perceptions conceptualized through the Cancer Experience Measurement Framework.BMC health services research · 2022Article
- Factors influencing cancer patients' experiences of care in the USA, United Kingdom, and Canada: A systematic review.EClinicalMedicine · 2022Review
- Inpatient Experience Surveys and Overall Hospital Rating: A Correlation Analysis for a Private Hospital in Central America.Journal of patient experience · 2022Article
- The underlying structure of the English Cancer Patient Experience Survey: Factor analysis to support survey reporting and design.Cancer medicine · 2022Article
Corrections and comments
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Authors and funding
3 authors.
Funding
Abstract
backgroundSurveys collecting patient experience data often contain a large number of items covering a wide range of experiences. Knowing which areas to prioritize for improvements efforts can be difficult.
objectiveTo examine which aspects of care experience are the key drivers of overall satisfaction with cancer care.
methodsSecondary analysis of the National Cancer Patient Experience Survey. Logistic regression was used to examine the relationship between overall satisfaction and 10 core questions covering aspects of experience applicable to all patients. Supplementary analyses examined a further 16 questions applying only to patients in certain groups or on specific treatment pathways.
resultsOf 68 340 included patients, 58 697 (86%) rated overall satisfaction highly (8 or more out of 10). The strongest predictors of overall satisfaction across all models were responses to 2 questions on experience of care administration and care coordination (odds ratio [OR] = 2.11, 95% confidence interval [95% CI = 2.05-2.17,
conclusionFocusing improvement efforts on care administration and coordination has potential to improve overall satisfaction with oncological care across diverse patient groups/care pathways.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.