ArticlePrimary health care research & development2020
Needs, barriers and facilitators of older adults towards eHealth in general practice: a qualitative study.
Article in Primary health care research & development, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers, 1 of them a synthesis that pooled it.
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Who cites it
22 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient and Carer-Related Facilitators and Barriers to the Adoption of Assistive Technologies for the Care of Older Adults: Systematic Review.JMIR aging · 2025Pooled it
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- Outpatients' Readiness for Engagement in Health Information Technology: Implications for Patient Education in University Hospitals of Southern Iran.Health science reports · 2026Article
- Article
- Article
- Barriers to Digital Health Adoption in Older Adults: Scoping Review Informed by Innovation Resistance Theory.Journal of medical Internet research · 2026Review
- Digital health equity among older adult(s): a conceptual analysis.Frontiers in public health · 2026Review
- Perspectives of Older Adults on Assistive Technology: Qualitative Study.JMIR human factors · 2025Article
- Development of a Knowledge Base for an Integrated Older Adult Care Model (SMART System) Based on an Intervention Mapping Framework: Mixed Methods Study.JMIR nursing · 2025Article
- Advancements and Innovation Trends of Information Technology Empowering Elderly Care Community Services Based on CiteSpace and VOSViewer.Healthcare (Basel, Switzerland) · 2025Article
- Best Practices in Organizing Digital Transformation: Qualitative Case Study in Dutch Hospital Care.Journal of medical Internet research · 2025Article
- Facilitators of and Barriers to the Use of a Digital Self-Management Service for Diagnostic Testing: Focus Group Study With Potential Users.JMIR human factors · 2024Article
- Utilization of Health Care Services and Accessibility Challenges among Adults Aged 50+ before and after Austerity Measures across 27 European Countries: Secular Trends in the SHARE Study from 2004/05 to 2019/20.Healthcare (Basel, Switzerland) · 2024Article
- What are the determinants of older people adopting communicative e-health services: a meta-ethnography.BMC health services research · 2024Review
- Influencing factor analysis of family doctor contract service among older adults: evidence from China.Frontiers in public health · 2024Article
- Older Adults' Experiences With Participation and eHealth in Care Coordination: Qualitative Interview Study in a Primary Care Setting.Journal of participatory medicine · 2023Article
- eHealth: A Survey of Architectures, Developments in mHealth, Security Concerns and Solutions.International journal of environmental research and public health · 2022Article
- Users' needs for a digital smoking cessation application and how to address them: A mixed-methods study.PeerJ · 2022Article
- COVID-19 and Unmet Healthcare Needs of Older People: Did Inequity Arise in Europe?International journal of environmental research and public health · 2021Article
- Article
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe strain on health care services is increasing due to an ageing population and the increasing prevalence of chronic health conditions. eHealth could contribute to optimise effective and efficient care to older adults with one or more chronic health conditions in the general practice.
aimThe aim of this study was to identify the needs, barriers and facilitators amongst community-dwelling older adults (60+) suffering from one or more chronic health conditions, in using online eHealth applications to support general practice services.
methodsA qualitative study, using semi-structured followed by think-aloud interviews, was conducted in the Netherlands. The semi-structured interviews, supported by an interview guide were conducted and analysed thematically. The think-aloud method was used to collect data about the cognitive process while the participant was completing a task within online eHealth applications. Verbal analysis according to the Chi approach was conducted to analyse the think-aloud interviews.
findingsA total of n = 19 older adults with a mean age of 73 years participated. The ability to have immediate contact with the GP on important health issues was identified as an important need. Identified barriers were non-familiarity with the online eHealth applications and a mismatch of user health needs. The low computer experience resulted in non-familiarity with the online eHealth applications. Faltering applications resulted in participants refusing to participate in the use of online eHealth applications. Convenience, efficiency and the instant availability of eHealth via applications were identified as important facilitators.
conclusionTo improve the use and acceptability of eHealth applications amongst older adults in the general practice, the applications should be tailored to meet individual needs. More attention should be given to improving the user-friendliness of these applications and to the promotion of the benefits such as facilitating older adults independent living for longer.
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