ArticleBMC health services research2020
Digital tools as promoters for person-centered care practices in chronic care? Healthcare professionals' experiences from rheumatology care.
Article in BMC health services research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
29 citing papers in PubMed, 1 synthesis or guideline pooled it, 63 citations in OpenAlex.
- Rewiring care delivery through Digital Therapeutics (DTx): a machine learning-enhanced assessment and development (M-LEAD) framework.BMC health services research · 2024Pooled it
- Diagnostic accuracy of an artificial intelligence online engine in migraine: A multi-center study.Headache · 2022Trial
- ARIA-EAACI 2025: Person-Centred, Digitally Enabled and Artificial Intelligence-Assisted Change Management in Airway Diseases: An OECD Best Practice for Integrated Care for Chronic Diseases.Clinical and translational allergy · 2026Article
- Can health technologies be "care optimizers"? A normative evaluation of digital health technologies in light of postphenomenological reflections.Medicine, health care, and philosophy · 2026Article
- Feasibility, acceptability and effectiveness of digitally delivered multimodal prehabilitation for cancer patients: A mixed-methods systematic review.PLOS digital health · 2026Article
- Balancing ideals and realities: health care professionals' perspectives of and attitudes toward digital patient-centered cancer care.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2026Article
- Exploring Professionals' Perceptions of the Potential of Digital Twins in Homecare-A Focus Group Study in Sweden.Healthcare (Basel, Switzerland) · 2026Article
- Differentiating network structures and sex differences of pain-related outcomes, analgesic opioid dosages, and psychosocial factors for postoperative management: a study of PAIN OUT registry in seven Asian regions.Global health research and policy · 2025Article
- A Bibliometric Review of Person-Centered Care Research 2010-2024.Healthcare (Basel, Switzerland) · 2025Review
- From awareness to integration: a qualitative interview study on the impact of digital therapeutics on physicians' practices in Germany.BMC health services research · 2025Article
- A qualitative exploration of the patient journey in axial spondyloarthritis towards a people-centered understanding.Scientific reports · 2024Article
- Strategies that enabled access to chronic care during the COVID-19 pandemic and beyond in South Africa.Health SA = SA Gesondheid · 2024Article
- People-centred primary health care: a scoping review.BMC primary care · 2023Article
- The effects of digitalisation on health and social care work: a qualitative descriptive study of the perceptions of professionals and managers.BMC health services research · 2023Article
- Article
- How the current non-significant effects of person-centred care on nurses' outcomes could be abated by the WE-CARE roadmap enablers: A discursive paper.Nursing open · 2023Article
- Factors That Influence the Use of eHealth in Home Care: Scoping Review and Cross-sectional Survey.Journal of medical Internet research · 2023Article
- Patient Assessment Chronic Illness Care (PACIC) and its associations with quality of life among Swiss patients with systemic sclerosis: a mixed methods study.Orphanet journal of rare diseases · 2023Article
- Article
- Healthcare Professionals' Experience of Performing Digital Care Visits-A Scoping Review.Life (Basel, Switzerland) · 2022Article
Corrections and comments
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Authors and funding
5 authors at 1 institution in 1 country.
Funding
Abstract
backgroundPerson-centered care (PCC) emphasize the importance of supporting individuals' involvement in care provided and self-care. PCC has become more important in chronic care as the number of people living with chronic conditions is increasing due to the demographic changes. Digital tools have potential to support interaction between patients and healthcare providers, but empirical examples of how to achieve PCC in chronic care and the role of digital tools in this process is limited. The aim of this study was to investigate strategies to achieve PCC used by the healthcare professionals at an outpatient Rheumatology clinic (RC), the strategies' relation to digital tools, and the perceived impact of the strategies on healthcare professionals and patients.
methodsA single case study design was used. The qualitative data consisted of 14 semi-structured interviews and staff meeting minutes, covering the time period 2017-2019. The data were analyzed using conventional content analysis, complemented with document analyses.
resultsTen strategies on two levels to operationalize PCC, and three categories of perceived impact were identified. On the individual patient level strategies involved several digital tools focusing on flexible access to care, mutual information sharing and the distribution of initiatives, tasks, and responsibilities from provider to patients. On the unit level, strategies concerned involving patient representatives and individual patients in development of digital services and work practices. The roles of both professionals and patients were affected and the importance of behavioral and cultural change became clear.
conclusionsBy providing an empirical example from chronic care the study contributes to the knowledge on strategies for achieving PCC, how digital tools and work practices interact, and how they can affect healthcare staff, patients and the unit. A conclusion is that the use of the digital tools, spanning over different dimensions of engagement, facilitated the healthcare professionals' interaction with patients and the patients' involvement in their own care. Digital tools complemented, rather than replaced, care practices.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.