Evidence map›Paper›PMID 33242023›Full record

ArticleJMIR mHealth and uHealth2020

Assessing User Retention of a Mobile App: Survival Analysis.

Yu-Hsuan Lin, Si-Yu Chen, Pei-Hsuan Lin, An-Shun Tai, Yuan-Chien Pan, Chang-En Hsieh, Sheng-Hsuan Lin

Abstract read
In one paragraph

Article in JMIR mHealth and uHealth, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
15citing papers in PubMed, 3 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

15 citing papers in PubMed, 3 syntheses or guidelines pooled it.

  1. Telehealth Use and Health Equity for Mental Health and Substance Use Disorder During the COVID-19 Pandemic: A Systematic Review.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2024
    Pooled it
  2. Pooled it
  3. Pooled it
  4. Trial
  5. Article
  6. Article
  7. Article
  8. Article
  9. Article
  10. Article
  11. Review
  12. Observational
  13. Article
  14. Article
  15. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Yu-Hsuan LinInstitute of Population Health Sciences, National Health Research Institutes, Miaoli, Taiwan.ORCID 0000-0001-9393-3886
Si-Yu ChenInstitute of Population Health Sciences, National Health Research Institutes, Miaoli, Taiwan.ORCID 0000-0002-6920-3936
Pei-Hsuan LinInstitute of Statistics, National Chiao Tung University, Hsinchu, Taiwan.ORCID 0000-0002-1051-3358
An-Shun TaiInstitute of Statistics, National Chiao Tung University, Hsinchu, Taiwan.ORCID 0000-0002-2583-0188
Yuan-Chien PanInstitute of Population Health Sciences, National Health Research Institutes, Miaoli, Taiwan.ORCID 0000-0001-9497-6909
Chang-En HsiehInstitute of Population Health Sciences, National Health Research Institutes, Miaoli, Taiwan.ORCID 0000-0002-9489-5380
Sheng-Hsuan LinInstitute of Statistics, National Chiao Tung University, Hsinchu, Taiwan.ORCID 0000-0003-0714-2354

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundA mobile app generates passive data, such as GPS data traces, without any direct involvement from the user. These passive data have transformed the manner of traditional assessments that require active participation from the user. Passive data collection is one of the most important core techniques for mobile health development because it may promote user retention, which is a unique characteristic of a software medical device.

objectiveThe primary aim of this study was to quantify user retention for the "Staff Hours" app using survival analysis. The secondary aim was to compare user retention between passive data and active data, as well as factors associated with the survival rates of user retention.

methodsWe developed an app called "Staff Hours" to automatically calculate users' work hours through GPS data (passive data). "Staff Hours" not only continuously collects these passive data but also sends an 11-item mental health survey to users monthly (active data). We applied survival analysis to compare user retention in the collection of passive and active data among 342 office workers from the "Staff Hours" database. We also compared user retention on Android and iOS platforms and examined the moderators of user retention.

resultsA total of 342 volunteers (224 men; mean age 33.8 years, SD 7.0 years) were included in this study. Passive data had higher user retention than active data (P=.011). In addition, user retention for passive data collected via Android devices was higher than that for iOS devices (P=.015). Trainee physicians had higher user retention for the collection of active data than trainees from other occupations, whereas no significant differences between these two groups were observed for the collection of passive data (P=.700).

conclusionsOur findings demonstrated that passive data collected via Android devices had the best user retention for this app that records GPS-based work hours.

Indexed as

Mobile ApplicationsTelemedicineAdultHumansMaleSurveys and QuestionnairesSurvival Analysisappmobile applicationpassive data, user retentionsmartphonesurvival analysiswork hours

Identifiers

PMID33242023
PMCPMC7728530

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.