ReviewPatient preference and adherence2020
Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures.
Review in Patient preference and adherence, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT02491866 (Development and Implementation of a Computerized Adaptative Testing), which is not on this map. Cited by 37 papers, 5 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Development and Implementation of a Computerized Adaptative Testing (CAT) of Self-perceived Quality of Care in Psychiatry
Who cites it
37 citing papers in PubMed, 5 syntheses or guidelines pooled it.
- Surgical patient-reported experience measures and qualitative experience studies: systematic review.BJS open · 2024Pooled it
- Principles and elements of patient-centredness in mental health services: a thematic analysis of a systematic review of reviews.BMJ open quality · 2024Pooled it
- Patient-Reported Experience Measures in Adult Inpatient Settings: A Systematic Review.Journal of nursing management · 2024Pooled it
- Measuring Self-management Among People with Diabetes Mellitus: A Systematic Review of Patient-Reported Diabetes-Specific Instruments in English and Chinese.Advances in therapy · 2023Pooled it
- Capturing the experiences of patients with inherited optic neuropathies: a systematic review of patient-reported outcome measures (PROMs) and qualitative studies.Graefe's archive for clinical and experimental ophthalmology = Albrecht von Graefes Archiv fur klinische und experimentelle Ophthalmologie · 2022Pooled it
- A move toward patient dissatisfaction? A critical review of the disproportionate focus on patient satisfaction compared to dissatisfaction.Journal of patient-reported outcomes · 2026Review
- Initial Co-Design Development of a Questionnaire to Measure Patient Preferences in a Danish Mental Healthcare Setting.Health expectations : an international journal of public participation in health care and health policy · 2026Article
- The Norwegian Adult Mental Health Registry for Quality Control in Specialized Mental Health Services: Protocol for a Nationwide Naturalistic Study.JMIR research protocols · 2026Article
- Multicentric Design and Validation of a Set of Democratized Hospital Patient Reported Experience Measures in Spain.Journal of patient experience · 2026Article
- Article
- Assessment of the care experience during medical transition for transgender and gender diverse people in France: results from the PREMIUM study.BMC public health · 2025Article
- Article
- Measuring experiences and outcomes of mental distress-related presentations to Australian emergency departments: lived experience perspectives.Health promotion international · 2025Article
- Patient-Reported Experience Measures for In- and Outpatients in Mental Health and Substance Use Services: Psychometric Properties and Results From a Nationwide Survey in Finland.International journal of methods in psychiatric research · 2025Article
- The Importance of Patient Experience in Obtaining Mental Health Care at HRSA-Funded Health Centers.Administration and policy in mental health · 2025Article
- The outpatient experience questionnaire for child and adolescent mental health services: reliability and validity following a nationwide survey.Journal of patient-reported outcomes · 2025Article
- Development and Psychometric Validation of Perioperative Patient-Reported Experience Measures for Nursing Care in Surgical Patients.Journal of nursing management · 2025Article
- Concurrent use and association of patient-reported experience and outcome measures in psychiatric and substance use disorder care: a scoping review.Frontiers in health services · 2025Review
- Norwegian adaptation of the Quality in Psychiatric Care - In-Patient instrument: psychometric properties and factor structure.BMC health services research · 2024Article
- Identification of interventions to improve patient experienced quality of care in transitions between healthcare settings: a scoping review.BMC health services research · 2024Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
17 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThere is growing concern about measuring patient experience with mental health care. There are currently numerous patient-reported experience measures (PREMs) available for mental health care, but there is little guidance for selecting the most suitable instruments. The objective of this systematic review was to provide an overview of the psychometric properties and the content of available PREMs.
methodsA comprehensive review following the preferred reporting items for systematic reviews and meta-analysis (PRISMA) guidelines was conducted using the MEDLINE database with no date restrictions. The content of PREMs was analyzed using an inductive qualitative approach, and the methodological quality was assessed according to Pesudovs quality criteria.
resultsA total of 86 articles examining 75 PREMs and totaling 1932 items were included. Only four PREMs used statistical methods from item response theory (IRT). The 1932 items covered seven key mental health care domains: interpersonal relationships (22.6%), followed by respect and dignity (19.3%), access and care coordination (14.9%), drug therapy (14.1%), information (9.6%), psychological care (6.8%) and care environment (6.1%). Additionally, a few items focused on patient satisfaction (6.7%) rather than patient experience. No instrument covered the latent trait continuum of patient experience, as defined by the inductive qualitative approach, and the psychometric properties of the instruments were heterogeneous.
conclusionThis work is a critical step in the creation of an item library to measure mental health care patient-reported experience that will be used in France to develop, validate, and standardize item banks and computerized adaptive testing (CAT) based on IRT. It will also provide internationally replicable measures that will allow direct comparisons of mental health care systems.
trial registrationNCT02491866.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.