ArticleCurationis2020
Describing healthcare providers' perceptions of relational practice with families in the emergency department: A qualitative study.
Article in Curationis, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 13 citations in OpenAlex.
- Indigenous Relational Practices as a Strategy to Transform Acute Hospital Settings: A Kaupapa Māori Grounded Theory Study.Nursing inquiry · 2025Article
- How does a nursing crisis management intervention impact relatives' experiences in two trauma centres? A time-series study.International journal of nursing studies advances · 2024Article
- Psychometric properties analysis of helping relationships skills inventory for Portuguese nurses and doctors.Heliyon · 2024Article
- Relational practice in health, education, criminal justice, and social care: a scoping review.Systematic reviews · 2023Article
- Article
Corrections and comments
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Authors and funding
3 authors at 2 institutions in 3 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundEmergency departments are regarded as stressful working environments, associated with staff shortages, increased patient numbers and long waiting times. Increased organisational demands for performance can compromise genuine interactions between families and healthcare providers working in emergency departments. A relational practice approach in caring for families can enhance the capability of healthcare providers to simultaneously overcome these difficulties and provide emergency healthcare of high quality.
objectivesThe purpose of the study was to describe healthcare providers' perceptions of relational practice with families in three emergency departments in KwaZulu-Natal, South Africa.
methodUsing a qualitative descriptive approach data were collected through semi-structured interviews with healthcare providers working in emergency departments. The data were analysed and categorised using qualitative content analysis.
resultsFour categories emerged from data analysis: (1) families and healthcare providers connecting; (2) recognising the uniqueness of families; (3) caring interactions; and (4) taking charge when necessary.
conclusionThe study elicited that healthcare providers working in emergency departments perceived that despite high patient volumes and resource constraints, collaborative relationships with families were important. However, these collaborative relationships cannot be willed into practice, instead training workshops are needed to develop relational skills of healthcare providers which can facilitate family and healthcare professional collaboration.
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