Evidence map›Paper›PMID 33172847›Full record

ArticleBJGP open2020

Patient safety culture in Italian out-of-hours primary care service: a national cross-sectional survey study.

Jacopo Demurtas, Pierpaolo Marchetti, Alberto Vaona, Nicola Veronese, Stefano Celotto, Ellen Catharina Deilkås, Dag Hofoss, Gunnar Tschudi Bondevik

Abstract read
In one paragraph

Article in BJGP open, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Jacopo DemurtasOOH Primary Care Service, Azienda USL Sud Est Toscana, Grosseto, Italy eritrox7@gmail.com.ORCID http://orcid.org/0000-0003-3001-8546
Pierpaolo MarchettiDepartment of Diagnostics and Public Health, Verona University, Verona, Italy.
Alberto VaonaOOH Primary Care Service, Azienda ULSS 9 Scaligera, Verona, Italy.
Nicola VeronesePrimary Care Department, Azienda ULSS 3 Serenissima, Venice, Italy.
Stefano CelottoPrimary Care Department, Azienda Sanitaria Universitaria Friuli Centrale, Udine, Italy.
Ellen Catharina DeilkåsHealth Services Research Unit, Akershus University Hospital, Lørenskog, Norway.
Dag HofossDepartment of Postgraduate Studies, Lovisenberg Diaconal University College, Oslo, Norway.
Gunnar Tschudi BondevikNational Centre for Emergency Primary Health Care, NORCE Norwegian Research Centre, Bergen, Norway.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundOut-of-hours (OOH) services in Italy provide >10 million consultations every year. To the authors' knowledge, no data on patient safety culture (PSC) have been reported.

aimTo assess PSC in the Italian OOH setting. DESIGN &

settingNational cross-sectional survey using the Safety Attitudes Questionnaire - Ambulatory Version (SAQ-AV).

methodThe SAQ-AV was translated into Italian and distributed in a convenience sample of OOH doctors in 2015. Answers were collected anonymously by Qualtrics. Stata (version 14) was used to estimate Cronbach's alpha, perform exploratory and confirmatory factor analysis, correlate items to doctors' characteristics, and to do item descriptive analysis.

resultsOverall, 692 OOH doctors were contacted, with a 71% response rate. In the exploratory factor analysis (EFA), four factors were identified: Communication and Safety Climate (14 items); Perceptions of Management (eight items); Workload and Clinical Risk (six items); and Burnout Risk (four items).These four factors accounted for 68% of the total variance (Kaiser-Meyer-Olkin [KMO] statistic = 0.843). Cronbach's alpha ranged from 0.710-0.917. OOH doctors were often dissatisfied with their job; there is insufficient staff to provide optimal care and there is no training or supervision for new personnel and family medicine trainees. Service managers are perceived as distant, with particular issues concerning the communication between managers and OOH doctors. A large proportion of OOH doctors (56.8%) state that they do not receive adequate support.

conclusionThese findings could be useful for informing policies on how to improve PSC in Italian OOH service.

Indexed as

Healthcare quality improvementItalypatient safetysafety managementstatistical factor analysissurveys and questionnaires

Identifiers

PMID33172847
PMCPMC7880172

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.