Evidence map›Paper›PMID 33164063›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2021

Patient interest in and barriers to telemedicine video visits in a multilingual urban safety-net system.

Elaine C Khoong, Blythe A Butler, Omar Mesina, George Su, Triveni B DeFries, Malini Nijagal, Courtney R Lyles

Registry-linked trialAbstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT06598436 (Achieving Chronic Care equiTy by leVeraging the Telehealth Ecosystem), which is not on this map. Cited by 58 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
58citing papers in PubMed, 3 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT06598436 narecruitingnot on this mapstarted 2024, after this paper: background citation

Achieving Chronic Care equiTy by leVeraging the Telehealth Ecosystem

TypeinterventionalSponsorUniversity of California, San FranciscoRan2024 to 2028Enrolled600ConditionsDiabetesArmsDigital Health Coaching (Patient-Level Intervention), Practice Facilitation (Clinic-Level Intervention)
3 · Its place in the literature

Who cites it

58 citing papers in PubMed, 3 syntheses or guidelines pooled it.

  1. Telemedicine Implementation for Safety Net Populations: A Systematic Review.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2024
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  15. The Impact of Telehealth Implementation and Visit Modality on No-Show Rate in a High-Risk Obstetrics Clinic in a Safety Net Healthcare System.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Elaine C KhoongDivision of General Internal Medicine, Department of Medicine, San Francisco General Hospital, University of California San Francisco, San Francisco, California, USA.
Blythe A ButlerSchool of Medicine, University of California San Francisco, San Francisco, California, USA.
Omar MesinaSchool of Medicine, University of California San Francisco, San Francisco, California, USA.
George SuDepartment of Medicine, Division of Pulmonary, Critical Care, and Sleep Medicine, University of California San Francisco, San Francisco, California, USA.
Triveni B DeFriesDivision of General Internal Medicine, Department of Medicine, San Francisco General Hospital, University of California San Francisco, San Francisco, California, USA.
Malini NijagalDepartment of Obstetrics and Gynecology, University of California, San Francisco, California, USA.
Courtney R LylesDivision of General Internal Medicine, Department of Medicine, San Francisco General Hospital, University of California San Francisco, San Francisco, California, USA.

Funding

Institutional Career Development Core SupplementKL2TR001870 · NCATS · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI KANAYA, ALKA M., SARKAR, URMIMALA · 2016 to 2025
$19.7M
UCSF Career Development Program in Implementation Research in Heart and Lung DiseasesK12HL138046 · NHLBI · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI BIBBINS-DOMINGO, KIRSTEN, CATTAMANCHI, ADITHYA · 2017 to 2021
$2.9M
NCATS NIH HHS KL2 TR001870NHLBI NIH HHS K12 HL138046
6 · The paper itself

Abstract

objectiveTo determine interest in and barriers to video visits in safety-net patients with diverse age, racial/ethnic, or linguistic background. MATERIALS AND

methodsWe surveyed patients in an urban safety-net system to assess: interest in video visits; ability to successfully complete test video visits; and barriers to successful completion of test video visits.

resultsAmong 202 participants, of which 177 (87.6%) were persons of color and 113 (55.9%) preferred non-English languages, 132 (65.3%) were interested in and 109 (54.0%) successfully completed a test video visit. Younger age, non-English preference, and prior smartphone application use were associated with interest. Over half (n = 112) reported barriers to video visits; Internet/data access was the most common barrier (n = 50, 24.8%).

conclusionSafety-net patients are interested in video visits and able to successfully complete test visits. Internet or mobile data access is a common barrier in even urban safety-net settings and may impact equitable telemedicine access.

Indexed as

Attitude to HealthMultilingualismSafety-net ProvidersTelemedicineAdolescentAdultAgedAge FactorsCaliforniaCross-Sectional StudiesFemaleHealth Care SurveysHumansMaleMiddle AgedUrban Health Servicesdigital dividehealthcare disparitiessafety-net providerstelemedicinevulnerable populations

Identifiers

PMID33164063
PMCPMC7883976

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.