ArticleThe Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association2021
Veteran Perspectives on Care Coordination Between Veterans Affairs and Community Providers: A Qualitative Analysis.
Article in The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers.
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Who cites it
16 citing papers in PubMed.
- Bridging Gaps in Acute Care Access for Rural Veterans: The Reach and Impact of VA's Virtual Emergency and Urgent Care Programs.The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association · 2026Article
- "Hit or Miss": Rural Veterans' Experiences Receiving Community Mental Health Care.The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association · 2026Article
- Patient Experience of Presurgical Care for Carpal Tunnel Syndrome Across Treatment Sites in the Veterans Affairs Health System: A Qualitative Analysis.Journal of hand surgery global online · 2026Article
- "They Make It So Hard on You": How Rurality Shapes Veterans' Health Experiences When Managing Gulf War Illness.Journal of general internal medicine · 2025Article
- Developing a Community of Practice to Provide Care Coordination and Address Health-Related Social Needs for Veterans Receiving Care in Community-Based Settings: Program Development and Survey Study.JMIR formative research · 2025Article
- Comorbid Chronic Pain and Posttraumatic Stress Disorder Among Veterans: Approaches to Care.Military medicine · 2025Article
- Examining the impact of the veterans affairs community care program on mental healthcare in rural veterans: A qualitative study.Health services research · 2025Article
- Home health utilization in the Veterans Health Administration: Are there rural and urban differences?The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association · 2025Article
- "You want people to listen to you": Patient experiences of women's healthcare within the Veterans Health Administration.Health services research · 2024Article
- Rural veteran perception of healthcare access in South Carolina and Florida: a qualitative study.BMC health services research · 2024Article
- "It's Like Finding Your Way Through the Labyrinth": a Qualitative Study of Veterans' Experiences Accessing Healthcare.Journal of general internal medicine · 2024Article
- Analysis of Reported Suicide Safety Events Among Veterans Who Received Treatment Through Department of Veterans Affairs-Contracted Community Care.Military medicine · 2023Article
- Does screening for PTSD lead to VA mental health care? Identifying the spectrum of initial VA screening actions.Psychological services · 2023Article
- Jumping Through Hoops: Community Care Clinician and Staff Experiences Providing Primary Care to Rural Veterans.Journal of general internal medicine · 2023Article
- Access to Total Knee Arthroplasty for Military Insured Patients.Arthroplasty today · 2023Article
- Engaging Stakeholders in Identifying Access Research Priorities for the Department of Veterans Affairs.Journal of general internal medicine · 2022Article
Corrections and comments
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Authors and funding
4 authors.
Funding
Abstract
objectiveTo investigate veteran perspectives on challenges in care coordination between US Department of Veterans Affairs (VA) clinics and community providers in rural areas.
methodsWe completed qualitative interviews with a geographically diverse sample of 51 veterans who had used both VA and community health care services. Interviews were audio-recorded and transcribed verbatim. We used directed content analysis (informed by previous work with VA and community staff) to elucidate findings, while remaining attentive to emergent themes.
resultsWe report results in 5 key domains related to interorganizational care coordination: organizational mechanisms, organizational culture, relational practices, contextual factors, and the role of the Third-Party Administrators responsible for scheduling and payment for community services. Veterans described successes and challenges in interorganizational coordination across these domains, while also reporting a variety of workarounds and mitigation strategies.
conclusionsVeterans living in rural areas face myriad challenges when using health care services both within and outside of VA. In the absence of strong mechanisms for ensuring coordination and communication between health care providers at different institutions, veterans themselves may carry the primary burden for coordinating their care. Our results suggest the utility of both structural and relational approaches to enhancing interorganizational care coordination in these settings.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.