ArticlePsychology research and behavior management2020
The Impact of Emotional Intelligence on Job Performance During COVID-19 Crisis: A Cross-Sectional Analysis.
Article in Psychology research and behavior management, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 35 papers.
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Who cites it
35 citing papers in PubMed, 93 citations in OpenAlex.
- The association of leadership with nurses' turnover intention: A two-wave cross-sectional study.International journal of nursing studies advances · 2026Article
- Beyond Clinical Skills: What Shapes Job Performance Among ICU Respiratory Therapists?Healthcare (Basel, Switzerland) · 2026Article
- The Relationship Between Emotional Intelligence and Job Performance Among Critical Care Nurses: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
- The impact of emotional intelligence on workplace wellbeing among nurses and midwives: a cross-sectional study.Frontiers in public health · 2026Article
- The Impact of Communication Competence on Job Performance Among Registered Nurses: A Cross-Sectional Analysis.Journal of nursing management · 2026Article
- When Resources Substitute for Each Other: How Emotional Intelligence and Organizational Support Interact in Relation to Resilience and Well-Being Among Healthcare Professionals.European journal of investigation in health, psychology and education · 2025Article
- Professional quality of life is related to emotional intelligence, self-care, and work conditions in healthcare workers: findings from a moderated mediation analysis.BMC health services research · 2025Article
- Article
- The effect of work-family conflict on staff nurses' job performance: the mediating role of emotional intelligence.BMC nursing · 2025Article
- The impact of emotional intelligence on work performance among ICU nurses in Palestine: a cross-sectional study.BMC nursing · 2025Article
- Factors influencing partnerships between care workers and families in nursing homes in South Korea.Scientific reports · 2025Article
- The effect of emotional intelligence on nurses' job performance: the mediating role of moral intelligence and occupational stress.BMC nursing · 2025Article
- Mindfulness Practice and Work Performance: The Mediating Role of Emotional Intelligence and Psychological Capital.Brain and behavior · 2025Article
- Emotional Intelligence as Critical Competence in Nurses' Work Performance: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2024Article
- Emotional intelligence protects nurses against quiet quitting, turnover intention, and job burnout.AIMS public health · 2024Article
- Studying daily fluctuations of emotional effort among nurses of intensive care units: the establishment of latent profiles and its relationship with daily secondary traumatic stress and vitality.Frontiers in psychology · 2024Article
- Mediating effect of job performance between emotional intelligence and turnover intentions among hospital nurses during the COVID-19 pandemic: A path analysis.Collegian (Royal College of Nursing, Australia) · 2023Article
- Shared Leadership and Improvisation: Dual Perspective of Cognition-Affection.Behavioral sciences (Basel, Switzerland) · 2023Article
- Relationship Between Nurses' Compassion Level and Emotional Intelligence During the COVID-19 Pandemic: Case of City Hospitals.Journal of holistic nursing : official journal of the American Holistic Nurses' Association · 2023Article
- Emotional intelligence as a predictor of job satisfaction: the mediating role of conflict management in nurses.Frontiers in public health · 2023Article
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Authors and funding
1 author at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundDuring a pandemic, healthcare professionals encounter various health hazards that affect their personal life and workplace. Emotional intelligence (EI) has a substantial impact on nurses' success and performance in the healthcare industry. However, previous research studies report inconsistent findings regarding how different levels of EI affect job performance (JP), particularly during pandemics. The present study contributes to the literature on this contemporary topic by investigating the impact of EI on JP among nurses during COVID-19 crisis management in Saudi Arabia (SA).
methodsIn a convenience sampling, 340 nurses from three tertiary hospitals completed an online survey assessing EI and JP during COVID-19 climax levels in March and April, 2020. Only nurses who had direct contact with patients diagnosed with COVID-19 were eligible. The Wong & Law EI scale (WLEIS) was used in a cross-sectional design to determine participants' EI. Empirically, JP was measured by the Individual Work Performance Questionnaire (IWPQ). Data analysis was performed using SPSS statistical software version 20.0 (IBM Corp).
resultsGenerally, nurses reported, out of a 5-point Likert scale, moderate to high levels of EI (M = 3.99, SD = 0.434). Nurses in critical care units demonstrated the highest levels of EI, followed by nurses in intensive care, neonatal intensive care, then general nurses. Nurses working in respiratory therapy demonstrated the lowest levels. Across all groups during crisis, nurses reported a significant impact of EI on JP (β = 0.389, p < 0.01).
conclusionNurses reported satisfactory levels of EI, and most of their practices were aligned with national standards during COVID-19, but slightly in inverse to EI. However, more research is necessary to understand the greater impact of stressors influencing JP to the extent that levels of EI are no longer satisfactory.
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