Evidence map›Paper›PMID 33060126›Full record

Trial reportFamily medicine and community health2020

Effect of BATHE interview technique on patient satisfaction in an ambulatory family medicine centre in South India.

Navnee Chengappa, Prince Christopher Rajkumar Honest, Kirubah David, Ruby Angeline Pricilla, Sajitha Mf Rahman, Grace Rebecca

Open access · diamondAbstract readRandomized Controlled Trial
In one paragraph

Trial report in Family medicine and community health, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
0.3field-weighted citation impact, top 30% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed, 3 citations in OpenAlex.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 2 institutions in 1 country.

Navnee ChengappaDepartment of Family Medicine, Christian Medical College, Vellore, Tamil Nadu, India.
Prince Christopher Rajkumar HonestDepartment of Family Medicine, Christian Medical College, Vellore, Tamil Nadu, India prince.christopher@gmail.com.
Kirubah DavidDepartment of Family Medicine, Christian Medical College, Vellore, Tamil Nadu, India.
Ruby Angeline PricillaDepartment of Community Medicine, Christian Medical College, Vellore, Tamil Nadu, India.
Sajitha Mf RahmanDepartment of Family Medicine, Christian Medical College, Vellore, Tamil Nadu, India.
Grace RebeccaDepartment of Biostatistics, Christian Medical College, Vellore, Tamil Nadu, India.
Christian Medical College · INChristian Medical College & Hospital · IN

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveThe objective of the study is to determine the effect of background, affect, trouble, handling and empathy (BATHE) versus usual interview technique on patient satisfaction during regular consultation with family physicians in ambulatory care.

designThe research design was a prospective, randomised control trial.

settingThe trial took place in a family practice unit in South India, which was one of the clinical service units of the academic Department of Family Medicine of a tertiary hospital. PARTICIPANT: The eligible participants were adults above the age of 18 years, who did not have any acute presenting illness. The participants should have given consent and also not have any cognitive disability. A total of 138 participants took part in the trial, 70 in BATHE group and 68 in the non-BATHE group. All participants entering the trial completed the questionnaire.

resultThe BATHE group had a significantly higher mean score for questions grouped under professional satisfaction. This included questions on whether the patient felt that the physician treated them as a person and also whether they felt the appropriate clinical examination was communicated to them. The questionnaire used for scoring satisfaction had 18 questions with a maximum possible score of 90. When taking a cut-off of 75% (68) from the total possible score of 90, 72.9% (51) of the participants for whom the BATHE consultation technique was used were satisfied as compared with only 55.9% (30) for whom the routine consultation was carried out. This was statistically significant (χ

Indexed as

Ambulatory CareInterviews as TopicAdolescentAdultFamily PracticeFemaleHumansIndiaMaleMiddle AgedPatient SatisfactionProspective StudiesYoung Adultfamily medicinegeneral practicepatient satisfactionphysician-patient relations

Identifiers

PMID33060126
PMCPMC7566425
OpenAlexW3093021901

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.