ArticlePloS one2020
Translation, cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings.
Article in PloS one, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT05707481 (Impact of Clinical Pharmacist Led Intervention on Management of Diabetic Hypertensive Patients.), which is not on this map. Cited by 8 papers.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Impact of Clinical Pharmacist Led Intervention on Management of Diabetic Hypertensive Patients.
Who cites it
8 citing papers in PubMed.
- Translation, cross-cultural adaptation and initial psychometric evaluation of the Indonesian PSPSQ 2.0 in community pharmacies and public primary healthcare centres.Exploratory research in clinical and social pharmacy · 2026Article
- Knowledge, Practice, and Awareness of Self-Medication among Dental Outpatients: A Cross-Sectional Institutional Study.Journal of pharmacy & bioallied sciences · 2025Article
- Article
- Patient's satisfaction level with community pharmacies services in Romania: a questionnaire-based study.Journal of pharmaceutical policy and practice · 2024Article
- Translation and validation of the medication management patient satisfaction survey: The Lebanese Arabic version.Frontiers in pharmacology · 2023Article
- Patient Satisfaction Towards Outpatient Pharmacy Services and Associated Factors at Dessie Town Public Hospitals, South Wollo, North-East Ethiopia.Patient preference and adherence · 2021Article
- Patients Satisfaction with Pharmaceutical Care and Associated Factors in the Southwestern Ethiopia.Patient preference and adherence · 2021Article
- Translation, Cultural Adaptation and Validation of General Medication Adherence Scale (GMAS) into the Nepalese Language.Patient preference and adherence · 2021Article
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5 authors.
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Abstract
backgroundUnderstanding patient satisfaction with pharmacy services can help to enhance the quality and monitoring of pharmacy services. Patient Satisfaction with Pharmacist Services Questionnaire 2.0 (PSPSQ 2.0) is a valid and reliable instrument for measuring patient satisfaction with services from the pharmacist. The availability of the PSPSQ 2.0 in Nepalese version would facilitate patient satisfaction and enhance pharmacy services in Nepal. This study aims to translate the PSPSQ 2.0 into the Nepalese version, culturally adapt it and verify its reliability and validity in the Nepalese population.
methodsThe methodological and cross-sectional study design was used to translate, culturally adapt it, and validate PSPSQ 2.0 in Nepalese. The Nepalese version of PSPSQ 2.0 went through the full linguistic validation process and was evaluated in 300 patients visiting different community pharmacies in Kathmandu district, Nepal. Exploratory factor analysis was carried out using principal component analysis with varimax rotation, and Cronbach's alpha was used to evaluate the reliability.
resultsThree-hundred patients were recruited in this study. Participants ranged in age from 21 to 83 years; mean age was 53.93 years (SD: 15.21). 62% were females, and 34% educational level was above 12 and university level. Only 7% of the participants were illiterate. Kaiser-Meyer-Olkinwas found to be 0.696, and Bartlett's test of sphericity was significant with a chi-square test value of 3695.415. A principal axis factor analysis conducted on the 20 items with orthogonal rotation (varimax). PSPSQ 2.0 Nepalese version (20 items) had a good internal consistency (Cronbach's alpha = 0.758). Item-total correlations were reviewed for the items in each of the three domains of PSPSQ 2.0.
conclusionThe PSPSQ 2.0 Nepalese version demonstrated acceptable validity and reliability, which can be used in the Nepalese population for evaluating the satisfaction of patients with pharmacist services in both community pharmacy and research.
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