ArticleJournal of medical Internet research2020
Experiences of Serving and Ex-Serving Members With the PTSD Coach Australia App: Mixed Methods Study.
Article in Journal of medical Internet research, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Feasibility, acceptability, and effectiveness of web-based and mobile PTSD Coach: a systematic review and meta-analysis.European journal of psychotraumatology · 2023Pooled it
- Efficacy, Benefits, and Harms of a Self-management App in a Swedish Trauma-Exposed Community Sample (PTSD Coach): Randomized Controlled Trial.Journal of medical Internet research · 2022Trial
- A Qualitative Exploration of Post-Injury Challenges and the Potential Role of the PTSD Coach Mobile Application to Improve Recovery Among Acutely Injured Patients.Journal of clinical psychology · 2026Article
- The evolving field of digital mental health: current evidence and implementation issues for smartphone apps, generative artificial intelligence, and virtual reality.World psychiatry : official journal of the World Psychiatric Association (WPA) · 2025Article
- A Scoping Review of Interventions Targeting the Mental Health of Australian Veterans.International journal of environmental research and public health · 2024Article
- Empowering Potential of the My Assistive Technology Guide: Exploring Experiences and User Perspectives.Disabilities (Basel, Switzerland) · 2024Article
- Participants' experiences of a counsellor-supported PTSD Coach intervention in a resource-constrained setting.Global mental health (Cambridge, England) · 2024Article
- Integration of a smartphone app with posttraumatic stress disorder treatment for frontline workers: a pilot study.Australian journal of psychology · 2024Article
- Mobile app for prolonged grief among bereaved parents: study protocol for a randomised controlled trial.BMJ open · 2021Article
- Clinicians' perceptions of PTSD Coach Australia.Internet interventions · 2020Article
Corrections and comments
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Authors and funding
13 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPTSD Coach Australia is an app for serving and ex-serving defense members and was adapted for the Australian context in 2013 from PTSD Coach, which was created in the United States.
objectiveThis study aimed to provide a user-centered evaluation of the app from the perspective of serving and ex-serving members of the Australian Defence Force.
methodsQualitative data were collected in response to questions to participants in 1 of 5 workshops (n=29) or in telephone interviews (n=24). Quantitative data were collected using the user version of Mobile Apps Rating Scale (uMARS).
resultsAnalysis of the qualitative data demonstrated mixed support for the app. While some people found it extremely useful, especially as an adjunct to therapy, others pointed out limitations and cautioned against the app potentially triggering symptoms in people with PTSD. This perceived risk was usually found to stem from frustration with the app's functionality rather than its content. Participants spoke about the helpful and unhelpful aspects of the app and barriers to its use and made suggestions for improvement. Many participants encouraged its continued use and highlighted the need for it to be promoted more broadly, as many were not aware of it until they were invited to participate in this research.
conclusionsPTSD Coach Australia was seen in a positive light by some participants, but others thought it had too much text and the potential to trigger a traumatic response in users with PTSD. A need to update the app was also a common comment as was the need to increase awareness of the app's existence.
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