Evidence map›Paper›PMID 33019667›Full record

ReviewHealthcare (Basel, Switzerland)2020

The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States.

Jose A Betancourt, Matthew A Rosenberg, Ashley Zevallos, Jon R Brown, Michael Mileski

Abstract readReview
In one paragraph

Review in Healthcare (Basel, Switzerland), 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 41 papers, 5 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
41citing papers in PubMed, 5 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

41 citing papers in PubMed, 5 syntheses or guidelines pooled it.

  1. Pooled it
  2. Pooled it
  3. Pooled it
  4. Pooled it
  5. Guideline
  6. Article
  7. Article
  8. Article
  9. A cohort study of engagement in telehealth psychotherapy versus in-person services.Psychotherapy research : journal of the Society for Psychotherapy Research · 2025
    Article
  10. Article
  11. Article
  12. Article
  13. Article
  14. Analysis ofLearning health systems · 2024
    Article
  15. Article
  16. Review
  17. Article
  18. Article
  19. Article
  20. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Jose A BetancourtSchool of Health Administration, Texas State University, San Marcos, TX 78666, USA.ORCID 0000-0003-0146-8476
Matthew A RosenbergSchool of Health Administration, Texas State University, San Marcos, TX 78666, USA.ORCID 0000-0001-7107-4128
Ashley ZevallosSchool of Health Administration, Texas State University, San Marcos, TX 78666, USA.ORCID 0000-0001-8905-2824
Jon R BrownSchool of Health Administration, Texas State University, San Marcos, TX 78666, USA.ORCID 0000-0003-2236-7121
Michael MileskiSchool of Health Administration, Texas State University, San Marcos, TX 78666, USA.ORCID 0000-0003-1503-6869

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The impact of COVID-19 on the U.S. healthcare industry cannot be overstated. Telemedicine utilization increased overnight as all healthcare providers rushed to implement this delivery model to ensure accessibility and continuity of patient care. Our research objective was to determine measures that were implemented to accommodate community and individual patient needs to afford access to critical services and to maintain safety standards. We analyzed literature since 2016 from two databases using Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). We compared observations, themes, service lines addressed, issues identified, and interventions requiring in-person care. From 44 articles published, we identified ten effectiveness themes overall and drew conclusions on service line successes. COVID-19 has caused rapid expansion in telemedicine. Necessary and required changes in access, risk mitigation, the need for social distancing, compliance, cost, and patient satisfaction are a few of the driving factors. This review showcased the healthcare industry's ability to rapidly acclimate and change despite the pervasive spread of COVID-19 throughout the U.S. Although imperfect, unique responses were developed within telemedicine platforms to mitigate disruptions broadly and effectively in care and treatment modalities.

Indexed as

COVID-19health service linespandemictelehealthtelemedicine

Identifiers

PMID33019667
PMCPMC7712432

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.