ReviewArchives of physiotherapy2020
Patients' perceptions with musculoskeletal disorders regarding their experience with healthcare providers and health services: an overview of reviews.
Review in Archives of physiotherapy, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
15 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Perceptions and Experiences of Individuals With Neck Pain: A Systematic Critical Review of Qualitative Studies With Meta-Summary and Meta-Synthesis.Physical therapy · 2022Pooled it
- A community health-coaching referral program following discharge from treatment for chronic low back pain - a qualitative study of the patient's perspective.BMC health services research · 2024Trial
- Factors Associated with Patient Satisfaction in Older Adults Undergoing Outpatient Musculoskeletal Rehabilitation.Yonago acta medica · 2026Article
- Perceived Impacts of Health Care System Navigation on Health and Well-Being Among Patients With Musculoskeletal Conditions: A Qualitative Study.Health services insights · 2026Article
- A population-based survey of beliefs about neck pain and its associated disorders: a cross-sectional study.BMC musculoskeletal disorders · 2025Article
- Acceptability of biologic treatments to patients undergoing rotator cuff repair.JSES reviews, reports, and techniques · 2025Article
- Identifying Patients' Preference During Their Hospital Experience. A Sentiment and Topic Analysis of Patient-Experience Comments via Natural Language Techniques.Patient preference and adherence · 2025Article
- Patient perspectives on low back pain treatment in primary care: a qualitative study of hopes, expectations, and experiences.BMC musculoskeletal disorders · 2024Article
- Analyzing Patient Experience on Weibo: Machine Learning Approach to Topic Modeling and Sentiment Analysis.JMIR medical informatics · 2024Article
- Illness Narrative Master Plots Following Musculoskeletal Trauma and How They Change over Time, a Secondary Analysis of Data.Behavioral sciences (Basel, Switzerland) · 2024Article
- "How can we help you?": results of a scoping review on the perceived needs of people living with chronic pain regarding physiotherapy.BMC health services research · 2024Article
- Patient Involvement in the Rehabilitation Process Is Associated with Improvement in Function and Goal Attainment: Results from an Explorative Longitudinal Study.Journal of clinical medicine · 2024Article
- Giving an account of patients' experience: A qualitative study on the care process of hip and knee osteoarthritis.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Needs assessment for health service design for people with back pain in a hospital setting: A qualitative study.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Why Measure Patient Experience in Physical Therapy?Archives of physiotherapy · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThis overview of reviews aimed to identify (1) aspects of the patient experience when seeking care for musculoskeletal disorders from healthcare providers and the healthcare system, and (2) which mechanisms are used to measure aspects of the patient experience. DATA SOURCES: Four databases were searched from inception to December 20th, 2019. REVIEW
methodsSystematic or scoping reviews examining patient experience in seeking care for musculoskeletal from healthcare providers and the healthcare system were included. Independent authors screened and selected studies, extracted data, and assessed the methodological quality of the reviews. Patient experience concepts were compiled into five themes from a perspective of a)
resultsThirty reviews were included (18 systematic and 12 scoping reviews). Relational aspects were reported in 29 reviews and functional aspects in 25 reviews. For relational aspects, the most prevalent themes were "information needs" (education and explanation on diseases, symptoms, and self-management strategies) and "understanding patient expectations" (respect and empathy). For functional aspects, the most prevalent themes were patient's "physical and environmental needs," (cleanliness, safety, and accessibility of clinics), and "trusted expertise," (healthcare providers' competence and clinical skills to provide holistic care). Interviews were the most frequent mechanism identified to collect patient experience.
conclusionsMeasuring patient experience provides direct insights about the patient's perspectives and may help to promote better patient-centered health services and increase the quality of care. Areas of improvement identified were interpersonal skills of healthcare providers and logistics of health delivery, which may lead to a more desirable patient-perceived experience and thus better overall healthcare outcomes.
trial registration
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.